SharePoint Developer / Section 508 Tester
Agelix Consulting
Junior SharePoint Developer / Section 508 Tester
Washington DC 20416
A. Roles and Responsibilities
- Triage, resolve, and document ServiceNow tickets for sites, lists, libraries, permissions, workflows, and Power Platform apps within service levels; escalate Tier 3 issues.
- Execute and track agency-requested web changes submitted through ServiceNow.
- Perform Section 508 / WCAG 2.0 A-AA conformance testing of pages, web parts, Power Apps, and Power BI reports using approved ICT test methods; document findings and remediation.
- Support development with site and environment provisioning, list schemas and content types, Power Automate flow maintenance, and unit testing.
- Assist content migration, site cleanup, and inactive-site remediation under the governance program.
- Maintain knowledge-base articles for recurring ticket types; contribute ticket and 508 metrics to the monthly report.
- Provide scheduled coverage during core hours (0730 1800 ET, Monday Friday).
- 2+ years supporting or developing on SharePoint Online (permissions, lists/libraries, modern pages, Power Automate).
- 1+ year using ServiceNow or a comparable ITSM tool under ITIL-style incident and request processes.
- Hands-on accessibility testing experience, or completion of Trusted Tester certification within 90 days of start.
- Associate's or Bachelor's degree in IT or related field (or equivalent experience).
- Certification: Microsoft 365 Fundamentals (MS-900) and Power Platform Fundamentals (PL-900), or a SharePoint/Teams administrator-track certification; DHS Trusted Tester. Preferred: Power Platform App Maker Associate (PL-100).
- Eligible for a federal Public Trust background investigation and PIV credential.
Technical Skills
- SharePoint Online site administration: permissions, groups, sharing, navigation, modern pages
- Lists, libraries, content types, views, column formatting (JSON)
- Power Automate flow maintenance and troubleshooting; basic Power Apps
- Accessibility tools: ANDI, Accessibility Insights, Colour Contrast Analyser, screen readers (JAWS/NVDA)
- ServiceNow incident/request handling and reporting
- Basic PowerShell / PnP PowerShell
- HTML/CSS fundamentals for page and web-part issues
Functional Skills
- Ticket triage, prioritization, and SLA management
- Section 508 / WCAG 2.0 test execution and defect reporting
- Knowledge-base authoring
- Unit testing and release support
- Site cleanup and content migration
Professional Skills
- Customer-service orientation and responsiveness
- Clear written communication with end users
- Reliability for scheduled coverage windows
- Willingness to learn and take direction from senior staff
Vacancy posted 2 days ago
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