Commercial Equipment Technician (Beverage/Espresso)

Commercial Equipment Technician (Beverage/Espresso)

Responsible for performing repair, maintenance, installation and/or refurbishment work for commercial beverage-related food service equipment such as coffee, tea, juice or espresso machines. Technicians will be provided with a company van, appropriate inventory to perform service calls and a work cell phone and tablet. Technicians must be comfortable with or willing to learn how to document all work performed on an iPad. This position is an excellent cross-over opportunity if you have any mechanical training (auto, plumbing, electrical, etc.) and are simply looking for a change.

Compensation and Benefits

• Typical pay range is $24.00-31.00 per hour based on experience and certifications
• Generous Time Away Program (PTO)
• Medical, Dental, Vision, Life Insurance, and 401k with a company match
• Enjoy the benefits of our Town Shares Program, giving you the opportunity to share in the long-term financial success of our company as you grow with us!
• Paid Training and career development opportunities
• Other benefits include company work vehicle, uniforms, company phone and iPad, dispatched from home, rotating on-call paid portal-to-portal

Job Responsibilities

• Repair, maintain, install or refurbish equipment according to an established service schedule, company and factory standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Apply knowledge of products and seek additional training and education as appropriate.
• Document legibly and accurately all work completed and submit such orders to office personnel according to company policy.
• Work closely with management to ensure timely scheduling of work.
• Maintain service vehicle in a clean manner at all times, perform preventive maintenance and maintain a vehicle logbook on service/repairs done on a routine basis.
• Keep vehicle stocked with a sufficient supply of parts and tools.
• Build and maintain customer relations in the field to ensure excellent customer service and enhance the company's image.
• Offer assistance and instruction to employees as needed.
• Train new employees on all aspects of the Field Service Technician position.
• Develop and implement quality control training for Field Service Technician employees
• Perform other related duties as assigned.

Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As well as completion of a satisfactory background check and drug screen required Certificates and Licenses : Required licenses include a Valid Driver License and driving record that aligns with our safety standards. Preference will be given to technicians with additional certifications such as CFESA Certifications and/or Journeyman Licenses or with training certificates from manufacturers and/or service representatives. Education/Experience : Must be at least 18 years of age. At least three years of related experience and/or training; or equivalent combination of education and experience. Communication Skills : Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability : The employee needs the ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability : The employee needs the ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Technology : To perform this job successfully, an individual should have knowledge of the internet, smartphones and tablets. Individual should have knowledge of Microsoft Word, Excel and Outlook or similar programs. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee will frequently be exposed to moving mechanical part, fumes or airborne particles, toxic or caustic chemicals, extreme cold and heat and the risk of electrical shock. Overtime and on call time may be required. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch and crawl. The employee must occasionally lift and/or move up to 75 pounds, walk, sit, stoop, kneel, crouch or crawl, talk, hear, taste and smell. PriorityOne Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.