Office Assistant

Job DescriptionJob Description Job Description We’re looking for a bright, energetic Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Office Team Members are an integral part of Havertys’ outstanding customer experience in our retail locations by being customer focused and working as a team. Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Pay: Starting at $17.50 an hourSchedule: Monday – Friday, occasional weekends, our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. This is your Opportunity to:Balance the cash fund every morning and eveningComplete daily opening and closing procedure checklistsPrepare and reconcile bank depositsAccurately process customer sales and paymentsMaintain an organized and secure office environmentAnswer incoming calls, distribute messages, and manage store voicemailHandle customer complaints and follow up on service ticketsReview outstanding customer transactionsVerify and schedule deliveries to ensure they are ready to be routedEnsure purchase orders are present for out-of-stock productsContact customers when products are available for pickupFile and prepare daily paperwork We Offer:Paid comprehensive trainingFlexibility to draw pay between pay cycles with our Daily Pay Program401K program with a company match of 4%Generous benefits package with premier medical, dental, and vision partnersPaid time-off includes vacation, sick time, personal days, company holidaysAbility to advance within the company if desiredOpportunities to give back to the communitySubstantial associate discount on our quality merchandiseBonus program for team member referralsEducational financial assistanceComplimentary health and wellness program Earning Opportunity: Starting at $17.50 an hour.Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles. Job Requirements Qualifications:High school diploma or GED, with 1-3 years of customer service experience (preferably in retail)1-3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience.General computer skills with knowledge of Microsoft Word, Excel, and O365 preferredStrong math, communication, and customer service skillsHighly organized with the ability to multitask.Able to follow oral and written instructions and work independently with discretion. Work Environment:Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code. Work weeks typically include Monday – Friday, occasional weekends, our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday. Physical Demands:While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds occasionally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions. Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.