Call Center Representative

Job Description

Job Description

Customer Service Representative

Customer Service Representative Inbound Calls & Appointment Scheduling
First Ring BDC | Waite Park, MN
$18–$21/hour + Monthly Performance Bonus up to $250 | Great Benefits | No Cold Calling | Paid Training
Our Benefits

• $18–$21/hour + monthly performance bonus of up to $250
  

• Medical, dental & vision — 100% company paid

• Up to 10 days of PTO per year

• PTO starts accruing immediately

• 401(k) with company match after 6 months

• Paid training

• Predictable full-time schedule

• Casual work environment

• Career growth opportunities

Monthly Performance Bonus: Earn an additional  up to $250 per month based on individual performance. This is an opportunity to increase your monthly earnings while providing excellent service to our customers.
About the Job
First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person.
No automotive experience is needed. We will train you!
No cold calling. Customers are calling us because they need help.
What You'll Do

• Answer inbound calls

• Schedule service appointments

• Give customers repair updates

• Answer basic questions

• Transfer calls when needed

• Enter customer information accurately

• Provide great customer service

What We're Looking For
You should be:

• Friendly and dependable

• Comfortable talking on the phone

• Organized and detail-oriented

• Comfortable using a computer

• Able to multitask

• Patient and professional

• Willing to learn

Customer service experience is helpful, but not required.
Schedule
Full-time
Monday–Friday: 6:30 AM–8:00 PM
Saturday hours may be available for those interested.
Why First Ring BDC?
We're a growing company with a friendly team, supportive leadership, paid training and great benefits.
With competitive hourly pay  plus the opportunity to earn up to $250 each month in performance bonuses , this is a great opportunity for someone who wants to learn, grow and build a career.
If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.
Apply Today
Our application is mobile-friendly and takes about 3 minutes to complete.