Claims Adjuster and Investigator

Utility Claims Adjuster

Responsible for claims and risk management associated with property damage or personal injury claims involving the company. Has the ability to work independently while handling claims, may work with or consult with Sr. Claims Adjuster and Investigator. Works with insurance, legal and other industry experts as appropriate. Helps support the insurance claims process including litigation management and interfaces with multiple areas across the company including management. Handles special projects as assigned. This position reports to the Utility Claims Supervisor.

Provides claims analysis and adjusting, and investigates and supports of all tort claims involving the company relating to property damage, bodily injury and business loss. Collects and provides data to explain risk positions, claims strategy and makes recommendations to business Utility Claims Supervisor.

Minimum Qualifications:

• 1+ years Demonstrated experience communicating effectively verbally and in writing in a customer service or legal environment, legal experience preferred.
• 2+ years' Experience effectively and independently analyzing complex problems, and constructing and communicating settlements or resolutions within larger organizational goals and objectives.
• 3+ years Claims adjusting, claims management and all aspects of claims handling; or customer complaint and field complaint handling.

Preferred Qualifications:

• Bachelor's in Engineering, Risk Management, Insurance, or Law preferred.