Night Floor Manager

Night Manager MEX

Supervises Stockers and Hi Lo drivers during second shift and third shift.

Essential functions include:

• Supervising, training, and evaluating Stockers and Hi Lo Drivers.
• Ensuring friendly, efficient, and professional customer service.
• Ensuring compliance with established sales and security policies and procedures.
• Investigating and resolving customer complaints in a timely and professional manner.
• Assisting customers with product location and detailed information when needed.
• Planning and preparing work schedules to include lunch and vacation.
• Ensuring shipments are unloaded and stocked timely and accurately.

Other responsibilities include:

• Performing other work-related duties as required and assigned.

Education, experience, and skills required include:

• Background in P&L, inventory control, merchandising, hiring and training staff, front end, merchandising, cash control, payroll, security, and loss prevention mandatory.
• Effective leadership and communication skills.
• High level of interpersonal skills to handle sensitive situations.
• Commitment to company values and strong customer orientation.

Work environment:

• For the most part the ambient will be room temperature, due to proximity of work-area to the exit doors and receiving docks, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

• I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.