Facilities Coordinator

SUMMARY: Supports the daily operations, including maintenance, housekeeping, safety, and vendor management of Destiny USA, ensuring building systems, common areas, and tenant service requests run smoothly under the direction of operations management. The Facilities Coordinator assists with vendor and contractor coordination, process compliance, general facilities delegation and coordination, supervision of maintenance staff, and operational coordination to maintain a safe, efficient, and welcoming property with a strong focus on customer/tenant experience. Duties & Responsibilities

FACILITIES MAINTENANCE COORDINATION

Vendor & Contractor Coordination: create new vendor service/preventative maintenance contracts; work with Assistant GM, etc.; scope, budget, negotiate, create preventive maintenance and service contracts. Monitor and enforce all existing vendor service/preventative maintenance contracts; schedule and track preventative maintenance/service for HVAC, Building Management System, plumbing, vertical transportation, landscaping/lot sweeping, trash removal, snow removal, janitorial/housekeeping services, and all other building/property internal services according to the executed contracts. Establish relationships with vendors/contractors and onboard new contractors for bid lists on service contracts. Document and clearly communicate progress with all vendor agreements and correspondence. Communicate any changes or risks with service/preventative maintenance contractors to Operations management. Facilities Maintenance Process Compliance: ensure safety protocols are followed. Monitor inspections required by law and the Pyramid Management Group Operations manual. Track all building system checks completed as scheduled. General Facilities and Operations Coordination: administer work orders, log, assign, prioritize, and ensure completion in the BITS SharePoint ticketing system. Respond to tenant maintenance concerns with a strong focus on tenant experience and high-quality merchant relations. Coordinate with tenants and tenant vendors for access, repairs, and after-hours work. Track to ensure food court and restaurant tenants are meeting code requirements. Track supplies and maintenance materials and order as needed. Support energy management and sustainability initiatives. Provide general operational leadership and facilities support on weekend shifts. Capital improvement project support. Perform other related duties and special projects as directed by Operations management. Supervisor of Maintenance Staff: supervise, hire, train, and evaluate Maintenance staff. Experience & Qualifications 1-3 years of facilities, property management, or operations experience preferred 1-3 years of supervisory experience preferred Knowledge of building systems Strong organization, communication, and vendor coordination skills Problem-solving proficiency Proficiency with Microsoft Office Proficiency with scheduling Ability to meet deadlines Ability to develop working relationships with tenants and vendors working as a team to produce the best possible outcomes Education Requirements High School Diploma required Preferred Post High School with practical trades training in facilities management Bachelor's degree in facilities management, business, or a related field Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts; on ladders/lifts, and in various weather conditions. The noise level in the work environment is comparable to that of a busy shopping mall. Shift includes days, nights, and weekends. Salary: $70,000 - $74,000 per year. #J-18808-Ljbffr Pyramid Management Group