Vice President of People
Confidential
Vice President of People
About the Company
Popular provider of help desk software
Industry
Internet
Type
Privately Held, VC-backed
Founded
2011
Employees
51-200
Funding
$11-$25 million
Categories
- Information Technology & Services
- Technology
- Internet
- CRM
- Customer Service
- Customer Support Tools
- Group Email
- Finance
- Software
Specialties
- web applications
- cloud
- and help desk
- help desk
- customer support
- customer service
- shared inbox
- knowledge base
- live chat
- and customer experience
Business Classifications
- SAAS
- B2B
About the Role
The Company is seeking a VP of People to join their dynamic, remote-first team. The successful candidate will play a pivotal role in the company's evolution, leading the people function and shaping the organization's growth and culture. This hands-on leadership position demands a strategic thinker with a proven track record in a scaling B2B SaaS environment, particularly in the $30M–$150M ARR range. The VP of People will be responsible for all aspects of the employee lifecycle, from recruitment to organizational development, and will be instrumental in maintaining a strong, values-driven culture. A key focus of the role is on leveraging AI to enhance people practices and driving the company's new strategic narrative through its people. Candidates for the VP of People role at the company should have a background as a people leader, with experience in HRBP and a deep understanding of how to partner with the business. The ideal candidate will be creative in their approach to people strategies, hold a high bar for performance, and be adept at communicating clearly and empathetically in a remote setting. The role requires a leader who is not afraid to challenge the status quo, is data-driven, and can align people programs with business needs. The company values progress, craft, and a strong sense of ownership, and the VP of People will be expected to embody these values and lead the team in doing the same.
Hiring Manager Title
COO
Functions
- Human Resources
Vacancy posted 2 days ago
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