Warranty Administrator

Job Description

Job Description

Automotive Warranty Administrator - Essential Duties

Processes warranty claims on a timely basis for each franchise or distributor.
Processes all warranty paperwork to ensure proper documentation.
Verifies criteria required by factory or distributor.
Reconciles all warranty receivables with payments through the appropriate accounting schedule.
Posts credits on computer.
Resubmits all rejected claims promptly or receives authorization to write them off.
Follows up on payment of outstanding claims.
Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
Files and maintains all service records as required by the warrantor.
Keeps informed of all factory recalls and bulletins.
Assists with the cashier and telephone duties as needed.
Assists with any clerical needs as directed by the fixed operations manager
Maintains a professional appearance and a neat work area.
Performs other duties as assigned.
Other tasks as assigned.