Clinical Office Support Associate - Fingerprint Operator

Job Description

Job Description

*Contract Position Directly with Wellnessmart: July 1 to October 2*

Are you looking for an opportunity to work in a fast-paced healthcare support environment without traditional bedside care? Wellnessmart is seeking motivated, customer-focused individuals to join our team as Clinical Office Support Associates – Fingerprint Operators.

Wellnessmart is a leading provider of pre-employment testing services with over 50 retail locations across the US. Wellnessmart combines high clinical accuracy, rapid turnaround, and friendly service to deliver best in class pre-employment testing across the country. Our services include drug screening, TB testing, physical assessments, blood work, and more. We also provide non-clinical tests such as Live Scan background checks. Say goodbye to sick care - we prioritize wellness and patient-centered care. Embrace the luxury of day shifts exclusively, fostering an exceptional work-life balance.

This role is ideal for candidates who enjoy working with people, staying organized, multitasking, and supporting clinic operations in both in-person and remote appointment settings. No medical license is required.

We pride ourselves on fostering a casual yet vibrant work setting, along with competitive compensation.

Responsibilities :

• Process Live Scan fingerprinting applications and perform fingerprint rolling
• Check clients into appointments and assist with registration
• Prepare TB testing patients for nurses
• Distribute remote exam kits to patients
• Support front office and clinic workflow operations
• Process payments using our POS system
• Provide friendly and professional customer service
• Maintain cleanliness and organization of work areas
• Assist with general administrative and operational support tasks as needed

Desired Skills:

• Strong customer service skills
• Comfortable working in a fast-paced environment
• Excellent multitasking and organizational abilities
• Professional and respectful demeanor
• Ability to work independently
• Strong communication skills
• Basic computer proficiency
• Previous medical office, customer service, administrative, or fingerprinting experience preferred, but not required

Required Qualifications:

• Fluency in English (reading, writing, and speaking)
• Must complete California Live Scan Operator application process prior to start date
• Position contingent upon successful certification approval

Benefits:

• Flexible scheduling options
• Medical, Dental, and Vision insurance coverage:
  • Medical Insurance: Choose from 20 different HMO or PPO plans tailored to fit your lifestyle and health needs. For those opting for a high-deductible plan, Wellnessmart contributes 50% towards the employee-only portion of the deductible, easing the financial burden of healthcare costs.
  • Health Savings Account (HSA): Employees who choose an eligible medical plan can enhance their healthcare management with an HSA, to which Wellnessmart contributes up to $500 per plan year.
  • Dental and Vision Insurance: These can be added tax-free, with the option to include spouses or dependents, although they would need to pay the full premium.
  • Flexible Spending Accounts (FSA): Options for either Dependent Care FSA or General Purpose FSA are available to help manage additional out-of-pocket expenses.
  • Employee Assistance Program (EAP): This program is free and available only to employees who have signed up for medical benefits through Wellnessmart, offering additional support and resources.
  • Spouses or dependents can be included, but they will need to pay the full premium
• Paid sick leave
• Paid Vacation time
• Parking provided
• Training opportunities with compensation
• Hourly rate of $25.00

Shift Details:

• Standard Shift: Day shift, Monday to Friday, with Saturdays
• Supplemental Schedule: Overtime as needed
• Weekly Schedule: 5x8, Closed on Sundays and Major Holidays

Join us in revolutionizing healthcare delivery! Apply now and embark on an enriching career journey with us.