Business Analyst

Business AnalystLos AngelesArixa Capital is a leading private real estate lender and alternative investment manager with over $8 billion in originations completed since inception and a servicing portfolio exceeding $2.5 billion as of March 31, 2026. We're more than a lender. Our vertically integrated platform allows us to manage every step of the loan process in-house, ensuring speed, reliability, and an exceptional experience for our clients. Backed by a substantial balance sheet, top-tier institutional partners, and a talented operations team, we're positioned for continued growth and innovation. At Arixa, our culture is one of our strongest assets. We foster a positive, collaborative, and high-performing environment where team members are empowered to grow, take ownership, and make an impact. Our team thrives on solving problems, celebrating wins, and driving results—together. We've been named to the Inc. 5000 list of fastest-growing private companies for three years running, and we're just getting started.Position OverviewThe Business Analyst will play a critical role in the company's operations department, assisting with technology implementation and processes in its primary database. This position requires a strong background in business technology and working with development teams, specifically within Salesforce environments.Summary of Primary Duties and ResponsibilitiesThe Business Analyst is an LA-based position on a hybrid schedule with at least two (2) days in-office. This position will report to the VP, Loan Operations - Servicing. While not an exhaustive list, the Business Analyst will be responsible for:Work on technological implementations in SalesforceCreate and run ad hoc reporting from SalesforceLay out new fields and processes for Salesforce and work with the development team to test functionalityWrite procedures for maintaining data integrity in our various systemsCreate process documents outlining data procedures and new updates in SalesforceAssist with data cleanup projectsAnalyze existing processes for inefficiencies and redundancies, and propose improvementsTrain team members on Salesforce proceduresTroubleshoot Salesforce performance issues and work with the development team to resolve errorsEducation and ExperienceBachelor's Degree in Business, Economics, Real Estate, or related field. 2-3 years of experience in business analysis and operations, with a proven track record of working with large datasets and performing complex analyses. 1-2 years of experience in the mortgage or real estate industry, with a solid understanding of mortgage products preferred. Proficiency in data analysis tools and software such as Excel, SQL, and data visualization platforms. Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights. Excellent communication and interpersonal skills, both written and verbal, with the ability to present findings clearly to non-technical stakeholders. Excellent organizational and time management skills. Knowledge of the Agile Methodologies and Atlassian (Jira) platform. High attention to detail and accuracy. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and prioritize assigned tasks / projects with minimal assistance. Knowledge of system integrations and the ability to assess their impact on business processes and requirements. Expert troubleshooting skills to investigate resolve and escalate problems. Ability to work independently and as part of a team. Salesforce certifications are a plus.CompensationThis position is exempt full-time, with salary range: $75,000 - 95,000 depending on experience level, plus discretionary bonus potential.BenefitsThis position is eligible for the following benefits: Annual discretionary bonus program. Medical, dental and vision insurance. 401K with Safe Harbor contribution. Two weeks (ten days) paid time away excluding sick time. Six sick days. Ten paid holidays. One floating holiday.Note: This is not an all-inclusive list. The Business Analyst will be involved and participate in related business matters and duties as assigned. Arixa is an 'at-will' employer.