Insurance & Benefits Operations Specialist

Job Description

Job Description

Operations Administrator

Industry: Marine Logistics, Terminal Operations & Port Services
Location: Manatee, Florida | Primarily On-Site

The Opportunity

A growing marine logistics and terminal operations company is seeking an experienced Operations Administrator to support day-to-day operations at its Manatee location.

This is a highly visible role within a dynamic, entrepreneurial environment where processes continue to evolve as the organization expands. The ideal candidate will thrive in fast-paced settings, enjoy wearing multiple hats, and bring both operational discipline and flexibility to a growing team.

Candidates with experience in HR, logistics, operations administration, or related support functions are encouraged to apply. Experience within maritime, terminal, port, or marine logistics environments is a plus, but is not required.

Reporting directly to the Director of Operations, this position will provide key administrative and operational support to leadership while helping improve processes and support business growth.

The Role

This is a hands-on operations support position responsible for providing administrative coordination and operational support across the business.

Success in this role requires adaptability, initiative, and a willingness to support evolving business and operational needs.

The Operations Administrator will partner closely with leadership and operational teams to ensure documentation remains organized, communication flows effectively, and administrative processes support business operations.

Who You Are:

• ​​​​​​​Brings experience navigating fast-paced operational environments, managing competing priorities, and working effectively with employees, leadership, and operational teams.
• Is organized, adaptable, and comfortable managing multiple priorities.
• Enjoys being hands-on and actively supporting operational teams.
• Demonstrates grace under pressure to manage setbacks with patience and professionalism.
• Is comfortable working within an entrepreneurial environment where priorities shift quickly and team collaboration is essential.
• Thrives in dynamic, fast-paced environments.
• Maintains a positive attitude with a collaborative, service-oriented approach.
• Communicates effectively and possesses excellent interpersonal skills.

Qualifications

• ​​​​​​​
• 3–5+ years of experience in Human Resources, logistics, operations administration, office administration , or related roles.
• Experience supporting HR and/or logistics functions, including employee coordination, scheduling, documentation, records management, and administrative support.
• Strong organizational skills and experience managing records, permits, and operational documentation.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Associate's or Bachelor's degree in Business, Human Resources, Operations, or a related field preferred. Equivalent experience will be considered.
• Bilingual (English/Spanish) is a plus, but not required.

What You'll Do

• Serve as a primary point of contact for internal and external stakeholders.
• Support workforce coordination, scheduling, and time-off administration.
• Manage operational documentation, including permits, contracts, and records retention.
• Support logistics documentation, including Bills of Lading and shipping records.
• Support administrative aspects of financial processes, including invoice coordination and related documentation.
• Assist in identifying opportunities to improve administrative and operational processes.
• Coordinate office administration, supplies, and communication flow.
• Provide administrative and operational support for special projects and evolving business needs.

Compensation & Benefits

• Competitive salary: $50,000–$70,000/year (based on experience).
• Eligibility for annual performance bonus.
• Comprehensive benefits package including employer-paid medical coverage, PTO, life insurance, disability coverage, voluntary dental and vision plans, and a 401(k) with employer match.
• 100% employer-paid health insurance.

How to Apply
This search is being conducted confidentially in partnership with ezHIRE. Qualified candidates are encouraged to apply directly through the ezHIRE portal. We review every application and will be in touch with those who are a strong match.