Manager II, Steel Site

Job Description HWI has a fantastic opportunity to join our Sales team as a Steel Site Manager. Summary At HWI, the Steel Site Manager is critical for our success. This position will have full responsibility for the operation and providing on-site presence to our customers. We are seeking a person with strong communication skills and a proven track record of customer satisfaction to steer the future of the refractory industry. Responsibilities Participate with customer managers to steer future refractory and operating practice Manage interaction of our technical resources with customer technical team. Manage site overhead and expenses in accordance with budget. Establish and maintain positive customer impression of our products and company. Collect operational data for analysis to determine correct refractory qualities. Provide customer with refractory expertise. Prevent untimely removal of installed refractory materials Provide internal and external monthly reports on activities and occurrences at site. Provide external monthly reports on refractory consumption and cost. Ensure operation and maintenance of on-site machinery. Manage inventory to ensure sufficient supply in a timely fashion. Manage personnel to ensure timely installation of refractories. Support installation of refractories Requirements Requires 3 to 5 years experience in a mini-mill steelmaking environment and/or 3 to 5 years experience in a refractory analysis and troubleshooting. Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience. Requires general knowledge of refractories project management, steelmaking or refractory installation experience. A high level of expertise in refractory applications in a mini-mill environment particularly relating to ladles and furnaces. Proficiency with MS Excel and MS Word. Understanding of the steelmaking process. Physical Requirements Physical Activity: Requires between 1/3 and 2/3 of the time sitting, talking and hearing; and less than 1/3 of the time, standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching and crawling. Lifting: Requires lifting up to 25 pounds less than 1/3 of the time. Vision: Requires accurate close and distance vision. Environment: Requires 1/3 to 2/3 of the time in an office setting, working near moving mechanical parts, and exposed to fumes, airborne particles; and less than 1/3 of the time in high, precarious places, working near toxic or caustic chemical, extreme heat, risk of electrical shock, vibration and outdoor weather conditions. Noise: Requires working in loud conditions. #J-18808-Ljbffr