Sales Consulting Manager

Job Description

Job Description

This position is located in Tyrone and is in-office, Mon-Fri.

About Harbinger

Harbinger helps growing businesses build scalable, repeatable sales engines. Through our Sales Consulting services, we partner directly with clients to design, launch, and operate lead generation, omni-channel outreach, and CRM-driven sales systems that produce real pipeline and revenue.

We don't just advise from the sidelines — we embed ourselves in our partners' sales motions and help execute alongside them.

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Role Overview

The Sales Consulting Manager (SCM) leads the day-to-day operation and continued growth of Harbinger's Sales Consulting department.

This is a hands-on leadership role for someone who can balance people management, partner strategy, sales expertise, and operational judgment. The SCM manages the Sales Consulting Coordinator team, oversees department performance, supports key partner needs, and ensures that commitments to partners are delivered with clear ownership and follow-through. The SCM works alongside team members who own day-to-day partner relationships and campaign execution, stepping in personally when leadership, coaching, or higher-level decision-making is needed.

The SCM reports to the Director of Sales and serves as the operational owner of the Sales Consulting service line.

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Key Responsibilities

Team Leadership & Development

• Set clear performance expectations, maintain consistent team accountability, and review the quality of SCC work product regularly
• Conduct regular one-on-ones and performance reviews, coach team members toward improvement, and address missed commitments or performance issues directly
• Manage partner assignments, team priorities, workloads, staffing forecasts, and coverage to ensure partner commitments are delivered consistently
• Lead hiring and candidate evaluation for the SCC team, own onboarding and ramp for new team members, and make compensation and staffing recommendations in coordination with company leadership
• Provide sales coaching and training to both internal team members and, where applicable, partner sales teams

Client & Growth Management

• Monitor partner satisfaction and performance across the department, identify risk early, and lead escalations or recovery plans when management involvement is needed
• Support partner relationship owners in escalated or high-stakes conversations while allowing them to retain day-to-day responsibility for communication and account management
• Develop proposals for prospective partners and expansion opportunities for existing partners, and join late-stage prospect conversations when delivery expertise is needed
• Ensure a clean handoff from contract close to onboarding for every new Sales Consulting partner
• Evaluate and lead major changes to pricing, service scope, and partner commitments within company approval guidelines

Department Operations

• Own departmental reporting and commission reconciliation, and communicate department performance to company leadership, including KPIs such as launch timing, campaign performance, sales meetings booked, partner retention, and revenue
• Create and maintain department processes, SOPs, templates, playbooks, and retrospectives that improve consistency across partners
• Partner with the people responsible for technical development to support adoption of new tools and workflows across the department
• Ensure that partner commitments are realistic, clearly communicated, and aligned with available capacity and approved scope

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Tools You'll Use

• CRM & Sales Ops: Pipedrive, other similar CRMs
• Prospecting & Outreach: ZoomInfo, email tools, calling platforms
• Organization & Communication: Asana, Google Workspace tools

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Who You Are

• A strong leader with clear communication and decision-making skills
• Able to establish team accountability, coach employees with different skill levels, and take decisive action when performance standards aren't met
• Sound in your judgment on partner escalations, proposals, pricing, scope changes, staffing, and compensation discussions
• Experienced or clearly capable in consultative sales, account management, sales operations, or team leadership
• Able to manage multiple partners, priorities, and deadlines at once without losing attention to detail or follow-through
• Deep in your understanding of sales processes, sales management, CRM implementation, and performance reporting, with the ability to coach and direct a sales team

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Experience We're Looking For

• Three or more years of relevant experience is preferred, but not required
• Demonstrated ability in consultative sales, account management, sales operations, or team leadership
• Experience with CRM implementation and sales performance reporting
• Prior experience leading or formally mentoring a team, or clear readiness to step into first-time management

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Compensation Structure

Base Salary: $70,000–$80,000, depending on experience

Commission Structure: The SCM role includes a performance-based compensation component.

Variable compensation is tied to:

• Department-level revenue and retention across all Sales Consulting partners
• Team performance against activity, quality, and retention targets
• Proposals and expansion opportunities the SCM leads for prospective or existing partners

Specific commission and bonus details are shared during interview and offer stages.

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Other Details

• Reports To: Director of Sales
• Direct Reports: Sales Consulting Coordinators
• Location: In-office, full-time (Tyrone, GA)
• Schedule: Full-time
• Start Date: Flexible; hiring immediately

\nCompany Description

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Company Description

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