Lead Esthetician

About FACE FOUNDRIÉ
FACE FOUNDRIÉ is an efficient + effective focused facial bar providing affordable, approachable, and accessible skincare in a modern + inclusive environment.

Specializing in all things face - facials, lashes, brows, and skincare - FACE FOUNDRIÉ is redefining the skincare experience through innovative services, expert techniques, and results-driven treatments. As a rapidly growing brand in the skincare industry, we are passionate about creating confidence in our clients while fostering a collaborative, energetic, and welcoming workplace for our team.

Featured in publications including Forbes, Entrepreneur, and Marie Claire, FACE FOUNDRIÉ continues to raise the standard in skincare by delivering efficient and effective services that meet clients wherever they are in their skincare journey.

We are seeking individuals who are passionate about skincare, driven by leadership, and eager to make a meaningful impact in the beauty and skincare industry.

Position Overview
As a Lead Skin Expert, you will support the Store Manager in leading the Skin Expert team, maintaining operational excellence, driving sales performance, and upholding FACE FOUNDRIÉ service standards. This role is ideal for a motivated leader who is passionate about skincare education, coaching team members, and delivering an elevated guest experience.

Operations Responsibilities
Greet guests in a timely, professional, and welcoming manner
Support the Store Manager with scheduling adjustments, staffing needs, team breaks, and daily operational flow
Assist with inventory counts, product ordering, shipment receiving, and inventory accuracy
Help drive store and individual sales goals, including services, retail, memberships, and rebooking
Support operational efficiency and ensure FACE FOUNDRIÉ standards are consistently maintained
Report directly to the Store Manager and provide support in achieving overall store performance goals

Leadership & Training Responsibilities
Assist in onboarding and training Skin Experts to ensure confidence in:
Service protocols
Product knowledge
Retail sales
Membership sales
Compliance and sanitation standards
Train both new and existing Skin Experts on updated protocols, products, services, and ongoing education initiatives
Support leadership in holding the Skin Expert team accountable to performance benchmarks and company initiatives
Confidently conduct coaching conversations and provide constructive feedback to support team growth and development
Assist with product knowledge, retail, and membership training for both Skin Experts and Front Bar Receptionists
Support the Store Manager in maintaining all FACE FOUNDRIÉ service and operational standards

Marketing & Brand Awareness
Support marketing initiatives including events, pop-ups, partnerships, and community outreach opportunities
Assist with creating social media content that aligns with FACE FOUNDRIÉ brand standards
Help promote national campaigns, local promotions, and brand initiatives

Qualifications
Active Esthetician License required
1-2 years of leadership experience preferred
1-2 years of salon, spa, or beauty industry experience preferred
Strong customer service, communication, and leadership skills
Ability to coach, motivate, and support team members in a positive and professional manner
Passion for skincare, sales, education, and guest experience
Ability to multitask and thrive in a fast-paced environment
Availability to work nights, weekends, and onsite events as needed

Job Details
Full-Time