Human Resources Specialist

Chinese Hospital | San Francisco Bay Area Department Human Resources Reports to Human Resources Director Type Full Time -Nonexempt Requisition # 12750 Position Summary The Human Resource Specialist aids with and facilitates the human resource processes at all business locations. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The Human Resource Specialist makes that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry. Essential Duties And Responsibilities Administers health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions. Working with Account payable to process benefit billing and reconciliation. Performs customer service functions by answering employee requests and questions. Completes Forms I-9, verifies I-9 documentation and maintains I-9 Submits online investigation requests and assists with new-employee background checks. Reconciles benefits statements. Directly responsible for day-to-day tasks such as; triaging general HR inbox, incoming calls, and in person visits to the HR department. Conducts audits of payroll, benefits, and other HR programs, with responsibilities that include generating reports, analyzing data, and making recommendations for improvements. Verifies employee licenses and certifications to ensure compliance with company policies and regulatory requirements, including tracking expiration dates and coordinating renewals as needed. Assist with maintenance and printing of badges for the workforce. Administers employee terminations by entering information into the HRIS system, submitting necessary tickets, and coordinating with payroll to finalize the termination process. Assists with the preparation of the performance review process. Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process. Managing calendar, Schedules meetings and interviews as requested by management. Makes photocopies; mails, scans and emails documents; and performs other clerical functions. Files documents into appropriate employee files, ensuring accurate and up-to-date employee records are maintained. Assists or prepares correspondence as requested. Prepares new-employee files. Maintain the HRIS and ensure the accuracy of data Follows Hospital and Department policies and procedures at all times, including but not limited to: Administrative Manual, Environment of Care, Human Resources, Infection Control, Corporate Compliance, Code of Ethics, etc. Attend, actively participate and complete in-services, training classes, mandatory classes, seminars/workshops, staff meetings, exercises and drills; reads all department communication and assigned materials. Customer Service – Provides excellent customer service and shows compassion to all patients, visitors and co-workers. Seeks feedback to ensure all needs are met. Anticipates and recognizes the concerns of others, even if those concerns are not openly expressed. Communication – Keeps manager and team informed of progress, problems, development and plans. Gets along and interacts positively with co-workers and others. Performs other related duties as assigned. Values/Core Competencies Integrity –We adhere to a code of values and make commitments that contribute to the welfare of our community. Respect – We seek to create a community within our organization that enhances self-worth of individuals working with us and for our patients. The dignity and respect shown to employees by management and by their fellow staff will be the model for caring for our patients. Management is committed to treating employees fairly, honestly and with respect. In return, management expects commitment from employees to the values of the organization and its work on behalf of the community. Empowerment – we are committed to action and expect all employees to be proactive in decision making and problem solving. We delegate authority to match responsibility, expecting decision making to occur as close to the customer as possible. Teamwork – We believe that quality, cost effective, compassionate care can only be provided through teamwork. The nature of our work and mission require sensitivity to the feelings and points of view of many. We work for the good of the team, are accountable for the results of the team and together share our successes or failures. We maintain an atmosphere of openness, honesty and trust. Accountability – We accept personal responsibility for our actions and take ownership of our results. We as individuals recognize achievement and are challenged to improve our performance by providing and accepting coaching and feedback. Quality Improvement – We will improve value through the process of continuous quality improvement with focus on the relationship between quality and cost. We have a sense of urgency in our search to find better ways of doing everything. We encourage others to try new ideas and measure and recognize results. We are willing to change the status quo to improve. Community collaboration and Benefit – We will collaborate within the limits or our resources with other agencies and providers to address the health care wellness needs of our community, recognizing that access to services must be made available regardless of an individual’s ability to pay. Prudent use of resources – We will use and maintain our assets and resources prudently to meet community expectations. Our organization requires an overall positive return on investment to carry out its mission and to invest in new programs, equipment and facilities. We believe that integration simplifies and improves the process of health care and is a means of achieving economies of scale which will ultimately reduce costs. We seek simplification in the process of patient care and the efficient use of our resources in a changing environment. Qualifications High School Diploma or GED preferred At Least Two Years Related Experience Required. Intermediate or higher level of MS Word, Excel & PowerPoint Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of human resource principles, practices and procedures. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Physical Requirements While performing the duties of this job, staff is regularly required to sit, stand, walk, talk and/or listen. He/she uses his/her hands to do computer work, write reports, do equipment set-up/cleaning/storage, clerical support, etc. He/she will be using the phone frequently. Good vision is needed to be able to read schedules, enter accurate data, etc. He/she must have good general health and demonstrate emotional stability so as to carry out the above-enumerated duties. Able to lift up to 30 pounds Use proper body mechanics when handling equipment Standing, walking and moving 50% of the day Compliance Requirements Complies with Chinese Hospital Compliance Handbook including Code of Ethics and all statutes, regulations, guidelines applicable to federal and state programs. Responsibilities include, following the guidelines and reporting suspected violations of any statute, regulations, agreements or guidelines applicable to all healthcare programs. I have read and understand the duties, responsibilities, and expectations pertaining to the position of Medical Staff and CME Coordinator. I understand that this job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required. I have been allowed to clarify and ask questions about this job description. Base Pay Scale Starting at $27.89-41.80 hourly. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. #J-18808-Ljbffr Chinese Hospital