Assistant Site Manager

Assistant Site Manager# Assistant Site Manager001-Bird Road - Miami, FL 33155## OverviewPosition TypeFull Time## Description**Level:** Site Leadership | Hourly**Department:** Site Operations**THE ROLE**At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.**WHAT YOU'LL OWN****Run the day-to-day -** Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.**Build a winning team -** Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.**Coach and develop talent -** Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.**Handle conflict head-on -** Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.**Set the service standard -** Deliver fast, friendly, and flawless experiences — every customer, every time.**Drive performance through the numbers -** Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.**Hold the site independently -** When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.**Keep the wash at peak performance -** Ensure equipment is operational, maintained, and ready to deliver consistent results every day.## Qualifications**WHAT YOU BRING*** Reliable attendance — you model the standard for the entire team* Proven supervisory or shift management experience — you've held a team accountable before* Strong real-time coach — you develop people, not just direct them* Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it* Operationally sharp — you manage labor, scheduling, and throughput simultaneously* Customer-first mindset even under pressure* Comfortable reading daily metrics and taking action on them* Flexible availability including evenings, weekends, and holidays* Background in car wash, QSR, retail, or hospitality is a plus* High school diploma or equivalent; Associate's or higher in Business is a plus**HOW YOU SHOW UP — ECW COMPETENCIES*** **Customer-Centric Approach —** Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.* **Problem-Solving —** Resolves operational issues, supports team problem solving, and escalates when needed.* **Team Collaboration —** Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.* **Drives Results —** Delivers site performance goals, manages daily execution, and holds team members accountable.* **Safety & Compliance —** Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.* **Job Knowledge & Technical Proficiency —** Maintains strong operational knowledge and ensures the team is trained on procedures and systems.| || --- || **Why El Car Wash** Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count. |**WHAT YOU'LL GET*** Full comprehensive benefits (Health, Vision, Dental)* 401(k) with 4% match — yes, free money* Paid time off* Parental leave (maternity & paternity)* Tuition reimbursement* Pet insurance* Mental health days* On-the-job training and real career growth* FREE car washes #J-18808-Ljbffr El Car Wash