Practice Supervisor / Carmel Valley / Full Time

Job Description

Job Description

Description:

Job Title: Practice Supervisor 

Schedule: (M-F 8:30am - 5:00pm)

Location: In office, Carmel Valley

Company: Confidential 

Salary Range: $70,304 - $80,000 (Based on experience)

Position Purpose & Focus

The Practice Supervisor’s role supports our business by effectively working with the Practice Manager to perform many leadership, organization and decision-making tasks to maintain and grow the medical practice they are assigned. The primary focus is sustaining a productive, cordial, and professional environment within our healthcare setting, and always protect patient and employee confidentiality.

Essential Duties & Responsibilities

• Develop and enforce effective workplace procedures to support efficient clinic operations.
• Conduct comprehensive practice assessments to optimize operations, ensure compliance, and implement growth strategies, including marketing and reputation management.
• Oversee daily operations, manage medication and equipment inventory, and ensure timely resupply.
• Manage patient interactions, address concerns and complaints, and conduct staff performance reviews.
• Collaborate with physicians and leadership to develop business strategies and enhance patient services.
• Review and approve timecards, develop performance and grievance policies, and provide coaching and counseling to support employee development.
• Ensure consistent delivery of high-quality customer service across all team members.
• Provide hands-on support for medical billing operations, including claims submission, payment posting, denial management, insurance verification, and resolution of billing discrepancies to optimize revenue cycle performance.
• Monitor billing workflows and identify opportunities to improve reimbursement accuracy, reduce claim denials, and support timely collections.
• Perform various clerical and administrative duties and adapt to support team needs and operational gaps as required.

Qualifications | Competencies & Success Factors

• High School diploma or equivalent certification required.
• Bachelor’s Degree in Business Management or a related field preferred.
• 1+ years of medical office management experience preferred.
• Proficiency with electronic practice management (EPM) electronic medical records(EMR) required.

Competencies & Success Factors  

• Impactful leadership style that is results-driven and values focused.
• The ability to effectively manage employee performance and staffing needs.
• The ability to create and communicate realistic goals and timelines.
• Excellent written and verbal communication skills.
• The ability to maintain a high level of confidentiality.
• Problem-solving skills
• Knowledge of medical terminology and HIPPA regulations.
• Thorough and organized with patient information and file maintenance.
• Ability to maintain a calm manner and patience when working with patients, employees, and physicians.
• Ability to multitask and balance varying job duties.
• Strong time management skills and ability to meet company deadlines.
• High level of customer service.
• Ability to work well in a team environment.
• Adhere to all company policy and procedures.

What We Offer:

• Comprehensive benefits package including healthcare, retirement plans, and paid time off

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.  

Requirements: