K9 Shift Lead

Job Description

Job Description

The K9 Shift Lead is responsible for leading the K9 Handler team during their shift while ensuring the safety, care, and well-being of all dogs. This role includes supervising playgroups, preparing and serving meals, administering medications, maintaining cleanliness, assisting with dog assessments, and monitoring all rooms. The Shift Lead helps the team stay organized and ensures all procedures are followed correctly.

Key Responsibilities
Dog Care, Feeding & Medications

• Prepare dog meals according to owner instructions
• Feed dogs on schedule and monitor eating habits
• Administer medications accurately and on time (as instructed)
• Double-check food labels, portions, and medication instructions
• Report any concerns with appetite, health, or behavior to management

Dog Safety & Monitoring

• Supervise dogs during daycare, boarding, and playgroups
• Monitor dog behavior and body language closely
• Help staff with dog assessments and introductions
• Step in calmly and quickly to prevent or manage issues
• Ensure dogs are placed in appropriate rooms based on size, temperament, and energy level
• Monitor all rooms regularly to ensure safety and comfort

Team Leadership & Support

• Lead and support K9 Handlers throughout the shift
• Help staff with handling, feeding, cleaning, and room coverage
• Assign tasks and manage break coverage
• Train and guide staff on proper procedures and safety rules
• Correct issues respectfully and escalate concerns when needed

Cleanliness & Facility Standards

• Ensure kennels, play areas, feeding stations, and common spaces are clean and sanitized
• Hold the team accountable to cleanliness and safety standards
• Assist with cleaning tasks as needed
• Ensure proper use of cleaning products and equipment

Operations & Communication

• Communicate clearly with front desk and management
• Ensure all feeding, medication, and care instructions are followed correctly
• Complete shift notes, feeding logs, medication logs, and incident reports
• Assist with client questions when needed

Qualifications & Skills

• Strong experience handling dogs of all sizes and temperaments
• Experience with feeding routines and administering medications
• Leadership or supervisory experience preferred
• Excellent observation and attention to detail
• Calm, confident, and professional under pressure
• Reliable, punctual, and responsible
• Strong communication and teamwork skills

Physical Requirements

• Able to stand and walk for long periods
• Able to lift up to 50 lbs
• Comfortable working indoors and outdoors
• Comfortable in a fast-paced, physical environment

Schedule

• Flexible schedule required
• Weekends and holidays may be required
• Opening, mid, or closing shifts

Benefits:

• Flexible schedule
• On-the-job training
• Opportunities for advancement