Veterinary Receptionist

Veterinary Receptionist

Society Hill Veterinary Hospital invites you to join a distinguished small animal practice dedicated to comprehensive medical care in historic Philadelphia. We take deep pride in delivering the highest standards of veterinary medicine, which is reflected by our AAHA accreditation and the community's trust, demonstrated by our exceptional 4.8-star Google rating. We believe that true success comes from a collaborative and inclusive culture where every teammate is empowered to contribute their unique expertise. This is your opportunity to step into a role where your passion for patient care will be genuinely valued and supported from day one. We understand that to do your best work, you need robust support and continuous opportunities for professional growth. Though rooted locally in Philadelphia, Society Hill is backed by a supportive network dedicated to career advancement for all teammates. We prioritize educational programming, ensuring you have access to continuous learning and mentorship opportunities. Our commitment is always to exceptional, patient-focused medical care for small animals. Being an AAHA-accredited hospital means we adhere to the most rigorous standards in veterinary practice, ensuring consistent quality, superior diagnostics, and the highest levels of safety across all our protocols. As part of a larger, supportive group, our veterinarians benefit from readily available internal specialty consultations, allowing us to manage complex cases effectively without needing to refer every patient out. You will be practicing in an environment designed for medical excellence and continuous refinement of your skills. Joining Society Hill means immersing yourself in the vibrant energy of Philadelphia, PA. Located near the historic core, you will be working in a city famous for its deep American history, world-class arts scene, and incredible culinary diversity. Philadelphia offers the amenities of a major metropolitan area combined with unique neighborhood charm, providing easy access to great parks, museums, and countless cultural events. This is an exciting community where you can build a meaningful veterinary career while enjoying a dynamic and engaging personal life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.