Medical Receptionist (Bilingual)

Medical Receptionist (Bilingual)

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator. This position is a floater covering all 5 locations, and includes vacations and medical leave. This is a full-time position.

Essential Duties and Responsibilities:

• Responsible for all front desk functions in a primary care setting
• Schedule appointments
• Schedule specialty and ancillary appointments
• Answer phones
• Complete managed care referrals
• Obtain pre-certs when needed
• Responsible for patient registration data entry
• Verify insurance
• Daily batching of encounter forms
• Log referrals in the tracking system
• Follow up for reports from specialists
• Arrange transportation when needed for patients
• Assist patients when needed
• Review the patient's charts and encounter forms for completion
• File reports, file charts
• Perform other duties as assigned

PHMC Compliance Responsibilities:

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Comply with the standards of the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies.
• Adhere to all PHMC Policies and Procedures.
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

Job Requirements:

• Knowledge of billing procedures and insurance verification
• Data entry
• Knowledge of medical terminology
• Familiar with managed care plans and referral process
• Extensive organization skills
• Must have a pleasant manner.
• Ability to manage and complete work assigned by several staff members
• Must be flexible

Experience:

• One year of experience in a medical office environment

Education:

• High School Diploma or GED equivalent

Physical Demands:

Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands to finger, handle, or feel 2/3 of the time, reaching with hands and arms, under 1/3 of the time, stooping, kneeling, crouching, or crawling under 1/3 of the time, talking or hearing over 2/3 of the time. The position requires lifting up to 10 lbs. up to 1/3 of the time.

Work Environment:

Moderate noise (examples: business office with computers and printers, light traffic). Exposure to blood-borne pathogens requires the use of personal protective equipment.

PHMC is an E-Verify and Equal Opportunity Employer