Care Coordinator (Medical Receptionist/PSR)

Care Coordinator/Front Desk Medical Receptionist

Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Cherry Hill team!

Job Type: Full Time

Salary: ~ $17.50-$19 /HR

Clinic Location: Cherry Hill Twp, New Jersey 08034

Schedule Needed: (Shifts are from 6:45am - 3:15pm /8:30am - 5pm/ 11:30am - 8pm)

How Strive PT and Confluent Health Supports You:

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

Responsibilities

You'll Achieve Success By:

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required