Medical Assistant/ Jr Care Coordinator

Job Description

Job Description

Why Doc Love Homecare LLC?

At Doc Love Homecare LLC? , clients aren’t the only people who receive exceptional care—our team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If you’re passionate about coordinating high‑quality, personalized home‑care plans, join us and grow with purpose.  

Benefits & Perks

• Competitive pay with annual merit reviews
• Flexible schedules & remote‑work options for care‑plan documentation
• Continuing‑education reimbursement & leadership‑development programs
• Mileage reimbursement and company‑provided laptop / phone
• A mission‑driven team that values your voice and ideas

What You’ll Do

 

• Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.

• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.

• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members.

• Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.

• Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.

• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.

• Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team [if applicable].
• Lead by example: launch new cases, introduce permanent caregivers to families, and model best‑practice care techniques.

• Provide hands‑on care: assist clients with personal hygiene, mobility, light exercise, meals, housekeeping, errands, and medication reminders.

• Ensure quality & safety: complete home‑safety assessments, conduct routine quality‑assurance visits, and document plan‑of‑care updates for the Care Manager.

• Train & onboard caregivers: deliver one‑on‑one coaching, skills refreshers, and ongoing competency checks.

• Serve on the on‑call rotation: triage caregiver call‑outs, fill urgent shifts, and resolve client concerns after hours.

• Problem‑solve in real time: address changes in client condition, escalate issues, and keep families informe

What You’ll Bring

 

• Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)

• 1–2 years’ experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued

• Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations

• Proficiency with Microsoft Office and EMR/CRM scheduling software

• Excellent verbal and written communication; you build trust quickly with clients and clinicians alike

• Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment

• Reliable transportation for client visits; valid driver’s license

Ready to Champion Client Care?

Bring your heart for service and talent for coordination to a company that values both. Click “Apply Now” to upload your resume and speak with our recruiting team!