Receptionist

Job Description

Job Description

 

Part-time Receptionist (Bilingual Spanish/English)  

Part-Time | Wilmington, DE $20-22.00 per Hour  

Join the Amanecer Team!  

Amanecer Counseling & Resource Center is a trusted, community-based behavioral health agency serving Delaware since 2003. We provide compassionate, trauma-informed, and culturally responsive services to a diverse population of individuals and families. We are seeking a friendly, organized, and fully bilingual Receptionist to be the welcoming face of our organization. 

Position Summary  

The Receptionist plays a vital role in creating a positive client experience by providing exceptional customer service, supporting office operations, and assisting with administrative and client intake processes. This position is ideal for someone who enjoys working with people, thrives in a collaborative environment, and is committed to supporting behavioral health services in the community. 

Qualifications  

• Fluent in both Spanish and English (spoken and written)
• Excellent communication and customer service skills
• Proficient in Microsoft Office, including Word and Excel
• Strong organizational skills and attention to detail
• Self-motivated with strong problem-solving abilities
• Professional, dependable, and team-oriented
• Previous experience in healthcare, behavioral health, or human services preferred

Key Responsibilities

• Welcome and assist clients while maintaining a professional, safe, and inviting reception area.
• Answer phone calls and respond to client and office inquiries.
• Manage client intake, referrals, and Electronic Health Record (EHR) data entry.
• Schedule appointments and communicate updates with clinical staff.
• Collect required documentation, signatures, and maintain accurate client records.
• Process payments, verify insurance eligibility, and support insurance claim submission.
• Perform administrative tasks including filing, scanning, mail distribution, and reporting.
• Ensure HIPAA compliance, protect client confidentiality, and assist with special projects as needed.

Schedule
18 Hours Per Week

• Tuesday: 9:00 AM - 7:00 PM
• Thursday: 9:00 AM - 5:00 PM
• (Additional hours may be available periodically on Mondays, Wednesdays, and Fridays based on organizational needs).

Compensation & Benefits

• $20-22.00 per hour, commensurate with experience
• Matching FICA
• Workers' Compensation Coverage
• Professional Development Allowance

Why Amanecer?
At Amanecer, you'll join a mission-driven team committed to improving the lives of individuals and families throughout our community. We value professionalism, compassion, cultural responsiveness, and teamwork, and we strive to create a supportive and inclusive workplace for all employees. For more information, please contact Marie Redfield at email address: View email address on us.fitly.work.

Apply today and become part of an organization dedicated to hope, healing, and community wellness.

Amanecer Counseling & Resource Center is an Equal Opportunity Employer and encourages candidates from diverse cultural and linguistic backgrounds to apply.