Front Receptionist - Land Rover Cape Fear

Receptionist – Part-Time

Location: Wilmington, NC Schedule: Part-Time, On-Site

Position Overview

The Receptionist serves as the first point of contact for all guests and callers, supporting the dealership by delivering a professional, welcoming, and efficient front-desk experience. This role requires strong communication skills, attention to detail, and the ability to maintain composure in a fast-paced environment. The Receptionist will assist multiple departments and uphold the standards of professionalism expected within the dealership.

Key Responsibilities

• Greet all customers and visitors in a courteous, professional manner
• Answer, screen, and route incoming calls to the appropriate departments
• Maintain the front desk, lobby, and customer lounge to ensure a clean and organized environment
• Assist with appointment check-ins for Sales and Service
• Provide administrative support including filing, scanning, data entry, and document organization
• Communicate effectively with Sales, Service, and Management to support daily operations
• Uphold confidentiality and handle sensitive information with discretion
• Represent the dealership's brand and values through consistent professionalism

Qualifications

• Previous receptionist or customer service experience preferred
• Strong verbal communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and manage competing priorities
• Reliable attendance and punctuality
• Basic computer proficiency; experience with CRM or dealership systems is a plus
• Ability to work independently while supporting a team-oriented environment

Work Environment

This is an on-site, customer-facing position requiring consistent professionalism, reliability, and a positive attitude. The role supports multiple departments and plays a key part in maintaining an organized and welcoming dealership environment.