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Remote Inbound Support Specialist (Healthcare)

Humana Inc

Humana Inc. is hiring an Inbound Contacts Representative 2 to handle incoming calls, emails and inquiries from members and providers. The role involves resolving complex benefit questions, recording interactions, and escalating unresolved issues according to policy. Training starts Aug 24 via virtual sessions, with Monday-Friday 8am-4:30pm EST for 8 weeks. After training, shifts are Monday-Friday 8am-6pm EST; this is a remote position with occasional travel to Humana offices for training or #J-18808-Ljbffr Humana Inc

Vacancy posted 1 day ago
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