Health Operations Analyst

Location : Austin, TX (location is non-negotiable) Key Responsibilities Perform investigative activities in the pursuit of Medicaid provider overpayment recoveries on behalf of the Health and Human Services Commission (HHSC), HHSC Office of the Inspector General (OIG) and the Children with Special Health Care Needs Services Program (CSHCN). Ensure collection activities meet client due diligence requirements by reducing debt aging and maximizing recoveries by assembling detailed resolution data while maintaining an amicable relationship with the client and providers. Coordinate across multiple operations/teams to apply recovered funds and accomplish data collection relevant to the recovery process. Prepare routine reporting using intermediate Microsoft Excel skills to identify providers with outstanding receivables linked with other Medicaid provider processes such as enrollment, sub‑owner selection, audits, state payment holds and other quality control activities. Possess a comprehensive knowledge of the Medicaid program and broad understanding of provider receivables in relation to claims processing, bankruptcy and state/federal audits. Qualifications Minimum of 2 years of customer debt collections and/or customer complaint resolution experience. Minimum of 3 years of Microsoft Office Suite experience. Preferred Microsoft Office experience to include Excel, Word and Outlook. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set and level of experience. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays and paid time off. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law. For details, view a copy of the Accenture Equal Opportunity Statement. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing veteran employment opportunities to our servicemen and women. Applicants for employment in the US must have work authorization that does not require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by an Accenture client or affiliated business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. A criminal conviction history is not an absolute bar to employment. California requires additional notifications for applicants and employees. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. #J-18808-Ljbffr Accenture