Business Transformation Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. What you’ll do: Product Advisory Consultant in the Digital Product Management Expertise Center will... Our team partners with clients in pharma, med-tech, and beyond to discover, build, and deliver digital products their users and customers value. We lead our clients through digital transformations that change how they build digital products. We help them adopt a product operating model, embed agile ways of working, and apply a genuine product mindset across their digital investments. We measure our success by the outcomes our clients achieve once we’ve changed how they work. As a Product Advisory Consultant, you will take clients from where they are today to a materially better way of working. Engagements range from maturing the ways of working of high-performing teams to standing up, or rebuilding, digital product organizations from the ground up. You will move fluidly between executive-level partnership and hands‑on, in‑the‑weeds support for individual product managers. On large-scale transformations, you will partner with senior leaders to design the next generation of enterprise digital organizations. Drawing on deep expertise in product management and agile ways of working, you will shape how teams operate across strategic planning, governance, decision rights, ceremonies, and core product artifacts. You will diagnose the current state, define the target operating model, build the playbooks that make it real, facilitate the workshops that drive alignment, and solve the organizational‑design problems that determine whether a transformation actually sticks. You will own workstreams end‑to‑end, structure ambiguous problems into a clear path forward, and bring the executive presence to influence senior stakeholders, all while coaching the product managers doing the day‑to‑day work. Lead clients through transformations of digital product development team ways of working Design target operating models for enterprise digital organizations: team topologies, roles, decision rights, governance, and intake/prioritization Build the playbooks, frameworks, and reference materials that codify product-management best practice and make new ways of working repeatable Design and facilitate executive workshops and working sessions that drive alignment and unlock hard decisions Synthesize data‑driven insights and deliver structured verbal and written presentations, including executive‑level PowerPoint decks Develop client relationships and serve as key point of contact on projects Coach product managers, product owners, and leaders on product development and agile practice; run trainings that build lasting in‑house capability Shape the workflows and tooling (Jira, Confluence, Productboard, Aha!, and similar) that operationalize the operating model What you’ll bring: Bachelor's Degree. Master’s degree preferred 6–10 years of combined experience a cross client‑facing management consulting and product management/product ownership roles Direct e xperience with product operating model/agile transformations High energy level, with strong facilitation and verbal/written communication skills Strong organization, project management and prioritization skills Experience working in/with Lifesciences preferred Ability to travel as needed Fluency in English Client-first mentality Intense work ethic Collaborative spirit and problem‑solving approach How you’ll grow: Cross-functional skills development & custom learning pathways Milestone training programs aligned to career progression opportunities Internal mobility paths that empower growth via s-curves, individual contribution and role expansions Perks & Benefits: At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS. Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. Work Authorization: This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. #J-18808-Ljbffr