Principal Forward Deployed Engineer

Role Description

Pragmatike is recruiting on behalf of a fast-growing technology company building advanced AI-powered infrastructure and products for enterprise customers. We are seeking a Principal Forward Deployed Engineer to own some of the company's most technically complex customer deployments and help define how the organization approaches forward deployment at scale.

• Work directly with customers to understand technical requirements and operational challenges.
• Build, deploy, and customize production solutions in customer environments.
• Develop integrations, automation, APIs, and internal tooling.
• Translate customer feedback into actionable product and engineering requirements.
• Troubleshoot complex technical issues across application and infrastructure layers.
• Partner closely with Product and Engineering to improve platform capabilities.
• Own projects from technical discovery through deployment and iteration.
• Develop reusable solutions that can scale across multiple customers.
• Improve deployment processes, documentation, observability, and reliability.
• Act as a technical advisor and trusted engineering partner to customers.

Qualifications

• 8+ years of professional software engineering experience.
• Strong programming experience in Python, TypeScript, Go, or similar languages.
• Experience building and deploying production software.
• Strong systems, API, integration, and debugging skills.
• Experience working directly with customers or cross-functional stakeholders.
• Ability to operate effectively in ambiguous, fast-moving environments.
• Strong communication and technical problem-solving skills.
• High ownership and ability to independently drive projects.

Nice to Have

• Experience with AI/ML systems or infrastructure.
• Kubernetes and cloud infrastructure experience.
• Experience at a startup or scale-up.
• Experience deploying software into complex enterprise environments.
• Experience with LLMs, model serving, or AI agents.
• Experience building developer tooling or automation.

Benefits

• You'll work at the intersection of engineering, product, and customers, solving challenging real-world technical problems while directly influencing the evolution of a rapidly scaling technology platform.
• Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
• In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.