Practice Manager (Medical Aesthetics)

Job Description

Job Description

Practice Manager (Medical Aesthetics)
Pinehurst, NC
Full-Time | $70,000+ Base (DOE) | Performance Incentives

A busy and highly reputable medspa is seeking an experienced Practice Manager / Medical Office Manager to lead operations, strengthen front office performance, and drive profitability in a growing medical aesthetics practice.
This is a leadership role for someone who understands both patient experience and business performance. Strong operational skills and comfort with financial KPIs are essential.

Performance bonuses tied to KPIs

Profit-share opportunity

Growth-focused leadership role

Responsibilities

Operations & Team Leadership
Oversee front desk and scheduling operations

Optimize schedule utilization and patient flow

Lead, coach, and hold team members accountable

Elevate patient experience and retention

Strengthen systems, compliance, and workflows

Financial & KPI Management
Review and analyze P&Ls

Track KPIs (utilization, conversion, retention, revenue per visit)

Forecast revenue and identify growth opportunities

Implement operational improvements to increase profitability

Growth & Expansion
Support transition into expanded facility and future training center

Build scalable systems for long-term growth

Qualifications

Required:
Practice management or medical office leadership experience

Experience analyzing financial reports and KPIs

Strong leadership and organizational skills

Self-motivated, proactive, and solutions-oriented

Comfortable being accountable to measurable performance goals

Strongly Preferred:
Experience in a med spa, medical aesthetics, dermatology, plastic surgery, or other elective/cash-pay medical setting

Experience managing front office teams in a high-service environment

Ideal Candidate

You:

Think like an owner, not an employee

Take initiative without being micromanaged

Are confident with numbers and performance metrics

Embrace feedback and implement quickly

Want long-term growth and leadership opportunities

Qualified candidates can expect prompt communication and structured next steps.