Specimen Processing Clerk

Specimen Processing ClerkThe Specimen Processing Clerk is an entry-level role responsible for receiving, processing, and routing laboratory specimens in a fast-paced, high-volume environment. This position supports core laboratory operations by loading samples onto automation lines, accurately registering specimens in laboratory information systems, answering phones, and providing professional customer service to internal and external stakeholders.ResponsibilitiesReceive, verify, and process incoming laboratory specimens according to established standard operating procedures.Load samples onto the automation line to ensure timely and accurate processing.Register specimens accurately in laboratory information systems, including EMD and Sunquest.Handle and organize outpatient sample paperwork to ensure proper documentation and routing.Answer phones promptly and provide courteous, professional customer service support to callers.Manage difficult or escalated calls with professionalism and composure.Perform data entry and accessioning tasks with a high level of accuracy and attention to detail.Follow all safety procedures and laboratory SOPs to maintain a safe and compliant work environment.Participate in daily endorsements and follow-ups to ensure smooth handoffs between shifts and continuity of workflow.Support high-volume workflows by multitasking and prioritizing tasks effectively.Collaborate with team members and laboratory staff to resolve specimen-related issues and improve processes.Essential SkillsEntry-level candidates are acceptable; prior specimen processing or laboratory experience is preferred but not required.Strong attention to detail with the ability to maintain accuracy in a high-volume environment.Demonstrated ability to multitask and manage multiple responsibilities simultaneously.Customer service skills with the ability to communicate clearly and professionally.Ability to handle difficult callers and challenging situations with patience and professionalism.Willingness and ability to quickly learn and use laboratory information systems, particularly EMD and Sunquest.Comfort with data entry and accessioning tasks, including accurate typing and documentation.Interest in or current enrollment in science or lab-related fields is common and beneficial.Additional Skills & QualificationsFamiliarity with specimen processing workflows in a clinical or laboratory setting.Experience using laboratory information systems such as EMD and Sunquest.Background or coursework in science, healthcare, or laboratory-related disciplines.Ability to follow detailed SOPs and safety protocols consistently.Strong organizational skills for managing paperwork and specimen tracking.Adaptability and flexibility to adjust to changing priorities and workflow demands.Work EnvironmentThis is a full-time position in a clinical laboratory environment with variable shifts and rotating weekend and holiday coverage. The schedule includes weekend mornings and afternoon/evening shifts, with typical AM hours from 5:00 a.m. to 1:30 p.m. and PM shift start times at 1:30 p.m., 2:30 p.m., and 3:30 p.m. Team members must be flexible with scheduling and shift variability to meet operational needs. The role involves working in a high-volume, fast-paced setting with frequent interaction via phone and laboratory information systems such as EMD and Sunquest. Employees follow established safety procedures and standard operating protocols while working around automated laboratory equipment and specimen handling areas.Job Type & LocationThis is a Contract to Hire position based out of Whittier, CA.Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Application DeadlineThis position is anticipated to close on Oct 29, 2026.Workplace TypeThis is a fully onsite position in Whittier, CA.