Product Manager, AI-Driven Frontline Coaching
Information Technology Senior Management Forum
Capital One seeks a tech-forward Product Manager to direct strategy for frontline coaching and agent empowerment on the quality assurance platform. You will drive just-in-time workflows and AI-enabled insights for 22,000+ agents and 2,000 managers across multiple lines of business. Lead cross-functional teams to deliver targeted coaching, performance feedback, and enhanced platform UX, aligning quality standards with accountability. #J-18808-Ljbffr Information Technology Senior Management Forum
Vacancy posted 2 days ago
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