Growth and Engagement Specialist

Growth & Engagement Specialist

TechPoint is the nonprofit, industry-led growth initiative driving Indiana's digital economy and broader tech ecosystem. Based in Indianapolis at 16 Tech, TechPoint's mission is to drive Indiana's digital economy through talent, innovation and community expanding the tech talent pipeline, accelerating startup and enterprise growth, enhancing resource connectivity, and elevating the state's tech community through collaboration and storytelling.

TechPoint's Growth & Engagement Specialist is a hybrid, relationship-driven contributor responsible for managing engagement across a defined portfolio of startups and small businesses and generating new pipeline opportunities for the Engagement team. This role is intentionally structured as a 50/50 split between account management and business development. The individual will serve as the primary relationship manager for assigned companies while also acting as a Business Development Representative (BDR) to prospect, qualify and generate leads across TechPoint's broader membership and sponsorship strategy.

The hybrid Growth & Engagement Specialist is expected to operate with a modern, data-driven mindset, using Salesforce to manage pipelines, track engagement and surface insights. The role will also leverage AI tools to improve efficiency in prospecting, outreach and relationship management. This is a full time, exempt position that will report to the Vice President of Marketing and Engagement. Some travel within Indiana will be necessary. This position does not have any direct reports.

Responsibilities

• Build and maintain relationships with a defined portfolio of startups and small to midsize businesses
• Drive participation in TechPoint programs including Xtern, Xtern Challenge and community convenings
• Conduct regular check-ins to understand company needs and connect them to relevant opportunities
• Support retention by ensuring strong partner experience and consistent value delivery
• Track engagement activity and outcomes in Salesforce and monitor engagement trends to identify risks and opportunities
• Prospect and identify new companies aligned with TechPoint's membership and sponsorship strategy
• Conduct outbound outreach to generate qualified leads
• Qualify opportunities and schedule meetings for senior Engagement team members
• Maintain a healthy pipeline in Salesforce and contribute to revenue goals
• Collaborate with marketing to align campaigns with outreach efforts
• Develop a strong understanding of Indiana's tech ecosystem
• Represent TechPoint at events, networking opportunities and community engagements
• Support marketing efforts including storytelling and thought leadership
• Use data, market intelligence, and partner feedback to help refine outreach strategies, prioritization, and engagement approaches
• Identify patterns and themes across partner interactions and communicate actionable insights to the Engagement team

Requirements

• 2-5 years of experience in account management, partnerships, sales or business development
• Experience prospecting and generating leads
• Strong written and verbal communication skills
• Experience using CRM systems, preferably Salesforce
• Ability to manage multiple priorities in a fast-paced environment
• Ability to maintain accurate engagement and pipeline records and use data to prioritize activities
• Demonstrated ability to build and maintain partner relationships and support business development activities while balancing multiple priorities

Core Competencies

• High energy and enthusiasm for TechPoint's mission
• Strong relationship builder with a service mindset
• Organized with strong attention to detail
• Comfortable balancing relationship management with outbound prospecting
• Curious and adaptable, especially with use of AI tools
• Passion for the tech ecosystem and community building

Benefits

• 100% of your healthcare and dental premiums are paid for individual and family.
• Pre-tax & Roth 401(k) Retirement Plan with generous match - 5% contributed by the employer regardless of employee contribution and up to an additional 5% employee voluntary contribution eligible to be matched by the employer.
• Company paid group life benefits as well as company paid short-term and long-term disability insurance.
• Flexible/hybrid work schedule.
• Generous Paid Time Off (PTO) including 17 holidays!

CICP grants equal opportunity to all qualified persons without regard to race, color, religion, gender, gender identity, pregnancy, disability, age, national origin, military service obligations, veteran status, citizenship, sexual orientation, or any other category protected by law. CICP provides equal opportunity in wages, promotions, benefits, and all other privileges, terms, and conditions of employment.

Central Indiana Corporate Partnership