Shift Leader
Gecko Hospitality
Job Description
Job Description
Shift Leader
Restaurant Operations
Full Time or Part Time, On Site
Compensation: Competitive hourly pay, based on experience
About the Opportunity
We are seeking a motivated Shift Leader to support daily restaurant operations in a fast-paced, guest-focused environment.
This is an entry-level restaurant management role and a great opportunity for someone looking to grow into leadership. The Shift Leader will help supervise shifts, support team members, maintain food quality and cleanliness standards, and ensure guests receive fast, friendly, and accurate service.
The ideal candidate is dependable, positive, hands-on, and comfortable leading by example during busy shifts.
Position Overview
The Shift Leader supports the General Manager and management team by helping oversee day-to-day restaurant operations.
This role requires cross-training in crew-level positions in order to coach team members, support execution, and ensure the restaurant runs smoothly during assigned shifts. The Shift Leader may also act as manager on duty when needed.
Key Responsibilities
Shift Leadership
Support daily restaurant operations during assigned shifts
Lead team members with clear communication and positive energy
Help ensure proper team deployment during busy periods
Assist with opening and closing procedures
Maintain a professional and guest-focused environment
Guest Experience
Ensure guests receive fast, friendly, and accurate service
Support service recovery when needed
Maintain a clean, welcoming, and well-organized restaurant
Help create a positive experience for every guest
Operational Support
Assist with record keeping, ordering, receiving, inventory, and daily procedures
Support proper sales procedures and cash management
Ensure shift tasks and checklists are completed accurately
Follow posted schedules and communicate with management regarding changes
Cash Handling
Process payments accurately using the restaurant cash register system
Follow proper cash handling and register procedures
Assign registers and assist with cash counts as needed
Investigate cash or operating discrepancies according to policy
Follow safe and deposit procedures
Food Safety and Quality
Protect food safety standards at all times
Monitor product quality, temperature standards, and critical control points
Take corrective action when food safety concerns arise
Follow sanitation, cleaning, and food handling procedures
Attend required food safety training as needed
Safety and Security
Help provide a safe working environment for team members and guests
Open and close the restaurant following security procedures when assigned
Safeguard keys, cash, and company assets
Report accidents, injuries, unsafe conditions, or equipment concerns immediately
Follow safe work habits and proper cleaning chemical procedures
Qualifications
Must be at least 18 years old
High school diploma or GED required
0 to 3 years of restaurant, cashier, server, line cook, prep, or customer service experience preferred
Previous leadership or shift lead experience is helpful but not required
Ability to pass a background check if required
Food Handler Card required within the required state or county timeframe
Ability to speak, read, write, and understand English
Strong communication and teamwork skills
Ability to coach and teach job functions to team members
Comfortable working in a fast-paced restaurant environment
Physical Requirements
Ability to stand and walk for extended periods
Ability to bend, stoop, and lift up to 40 pounds
Ability to work around kitchen equipment, cleaning products, and restaurant operations
Most of the shift will be spent standing or walking
Benefits and Perks
Food discounts
Flexible work schedule
401k
Scholarship opportunities
Leadership and growth opportunities
Paid vacation
Paid sick leave
Health benefits including medical, dental, vision, and more for eligible team members
Quarterly bonus program
Paid state or county mandated Food Handler Card within the time allowed for the specific state or county
Why This Role Stands Out
This is a strong opportunity for someone ready to take the next step into restaurant leadership. The Shift Leader role provides hands-on training, leadership experience, and the chance to grow into higher management roles while supporting a team-focused and guest-first restaurant environment.
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