LAS Operations Process Planner I

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Position Overview

The Laboratory Automation Services (LAS) Operations Process Planner I will assist with the planning, coordination, and execution of key operational initiatives within our LAS Service Operations team. The primary objective of this role is to assist with executing project tasks or working with leadership to identify resources that allow us to optimize equipment/service delivery processes, improve efficiency, and enhance customer satisfaction. This position will collaborate with various departments to develop and implement operational strategies that align with business objectives while ensuring the highest level of service quality.

Essential Duties

include but are not limited to the following:

• Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives.
• Participate in and support departmental projects for new labs and product lines for space planning, equipment purchases, equipment service contracts, and spare parts forecasts.
• Evaluate the economic and/or operational impact of new service processes and/or strategies.
• Assist project teams with breaking project work into manageable packages and organizing into a project schedule.
• Provide necessary support for process improvement initiatives within the Laboratory Automation Service Operations department
• Coordinate and provide communication updates to key stakeholders, management, and project teams
• Create workflows to show service inventory requirements to support planned and unplanned service events to scale with growth
• Review processes for scheduling of planned events as input to service inventory and service capacity planning.
• Review available reports to determine material supply needs and take appropriate actions to meet those needs while considering overall inventory investment.
• Work with cross-functional teams to improve and maintain in inventory cycle counting process; assist with physical counts, as needed.
• Help identify end-of-life parts and facilitate meetings with key stakeholders to assess impact and develop a strategy for moving forward.
• Contribute to maintaining vendor relationships while working with LAS Procurement and Supply Chain teams to analyze lead times for accuracy, resolve backorders, and establish purchasing strategies
• Ability to clearly communicate to other departments and teams, as necessary, to drive alignment and visibility.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to mentor and train others.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work overtime, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between Madison locations.
• Ability to travel 10% of the working time away from the work location, which may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration or Operations, or related field; or Associate degree in Business Administration or Operations, Supply Chain Management, or related field and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree.
• 2+ years of experience in manufacturing, quality, project management, service operations, or related fields.
  • Including 1+ years of experience leading project teams and/or directing people without direct authority.
• Proficient in Microsoft Office to include Excel macros and pivot tables, PowerPoint, and Visio.
• Applicants must be currently authorized to work in country where work will be performed on a full time or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Experience in a biotech or medical device field, preferably in a GMP and/or ISO13485 environment.
• Experience working with SAP for materials management, purchasing, or plant maintenance.
• Proficient in Microsoft Excel macros, pivot tables, or other similar data analysis tools.

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Salary Range:
$48,000.00 - $85,000.00


The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

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