Field Service Technician

Field Service Technician

We are seeking an experienced Field Service Technician in West Chester, OH to support, maintain, and troubleshoot Building Automation and Control Systems for customers in the field. This role is hands-on, customer-facing, and critical to ensuring system performance and reliability.

What You Will Do:

• Perform scheduled preventative maintenance on installed Building Automation and Control Systems
• Commission and start up newly installed control systems to ensure proper operation
• Diagnoses, troubleshoot, and repair control system wiring, hardware, and software
• Troubleshoot communication issues between control devices, controllers, and network components
• Create, load, test, and tune system databases and configuration files
• Install, replace, and recommission control system devices, equipment, and software
• Coordinate and oversee subcontractors as needed during field activities
• Provide on-site customer training on system operation and functionality
• Deliver emergency and warranty service as required
• Create and maintain test records, service reports, and as-built documentation
• Follow all project site safety procedures and maintain a clean, organized work environment

What Qualifications Will Make You Successful?

Education: Two-year degree from a college or technical school in a related field (Electrical, HVAC, Building Automation, Electronics, etc.)

Experience: 3+ years of related work experience in field service, HVAC controls, Building Automation Systems, or electrical/mechanical systems

Skills & Abilities:

• Strong understanding of HVAC systems, Building Automation Systems (BAS), Energy Management, or electronic control systems
• Basic knowledge of mechanical and electrical drawings, diagrams, and industry symbols
• Ability to interpret and analyze system schematics, wiring diagrams, and control sequences
• Understanding of electrical installation practices, low-voltage wiring, and basic networking
• Proficiency with Microsoft Word, Excel, and Visio
• Excellent customer service mindset and professional communication skills
• Ability to explain technical concepts clearly to customers and team members
• Strong listening skills and the ability to collaborate with peers and stakeholders

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality, and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.