Parts Counter Sales Representative

Join Mustang Cat as a Parts Counter Sales RepresentativeSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Mustang Cat, the authorized Caterpillar® dealer for Southeast Texas, is hiring a customer-focused Parts Counter Sales Representative to support our growing Parts Division.In this role, you'll help customers identify, locate, and order the parts they need to keep their equipment running. From researching part numbers and availability to coordinating orders and providing exceptional service, you'll play an important role in supporting our customers and service teams.If you're mechanically inclined, enjoy helping people, and thrive in a fast-paced environment, this is a great opportunity to build your career with an industry-leading Caterpillar dealer!We're more than just machines—we're the people behind the performance. Mustang Cat offers:Great Work-Life BalanceTuition ReimbursementVast Growth OpportunitiesJob Stability with an Industry LeaderFull-Time Benefits: Medical, Dental, Vision401(k) with Employer MatchingPaid Vacation, Sick Time & HolidaysAs a Parts Counter Sales Representative, you'll provide knowledgeable, friendly, and efficient service while helping customers find the right parts for their equipment.Responsibilities include:Provide exceptional customer service to internal and external Parts customersAssist customers in identifying and locating the correct heavy equipment partsResearch part numbers, quantities, availability, sourcing options, freight, and delivery timelinesProcess parts orders accurately and efficientlyCommunicate order information, availability, and updates to customersUse computer systems and parts resources to research and fulfill customer requestsCollaborate with team members to resolve customer needs and support daily operationsAssist in other areas of the Parts Department as neededMaintain a safe, clean, and organized work environmentFollow company policies and safety proceduresWhat We're Looking For:High school diploma or equivalentMinimum 2 years of customer service experienceStrong mechanical aptitude and interest in heavy equipment or machineryStrong computer skills and ability to learn new systemsExcellent communication skills, including phone, email, written, and face-to-face interactionsStrong attention to detail and commitment to order accuracyAbility to work both independently and as part of a teamFriendly, outgoing, and professional attitudeSelf-motivated with a willingness to take initiative and go above and beyond for customersStrong dedication to providing exceptional customer servicePreferred Experience:Bilingual (English/Spanish)Familiarity with Caterpillar parts systemsPrevious experience in heavy equipment, parts sales, industrial supply, or a related industryExperience identifying, sourcing, or ordering mechanical and equipment partsStart your next chapter with Mustang Cat as a Parts Counter Sales Representative —and play a key role in helping customers find the parts and solutions they need to keep their equipment running strong.Apply today and let's talk! Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.