Claims Investigator

Claims Investigator, Career

Location: Oakland, CA

Onsite Flexibility: Hybrid - primarily remote with infrequent on-site necessity for meetings in Oakland or San Ramon

Contract Details

• Position Type: Contract
• Contract Duration: 14 months
• Pay Rate: $30.00-$35.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role focuses on property damage claim handling and requires excellent communication and organizational skills. The Claims Investigator will investigate, negotiate, and settle third-party property damage claims, conduct incident investigations, and engage with business partners through data analysis and reporting.

Key Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
• Conduct interviews with employees and third parties to investigate claims and incidents.
• Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
• Review internal and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.

Education Requirements

• Bachelor's (BA/BS) degree or equivalent experience
• Certified Insurance Claims Investigator (CICI) - preferred
• California Claims Adjuster license - preferred

Required Experience

• 2 years of experience handling claims investigations
• Valid driver's license with a clean driving record

Nice-to-Have Experience

• 4 years of experience as a claims investigator or related experience
• Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
• Utility industry experience

Required Skills

• Knowledge and understanding of insurance claims, specifically casualty claims adjustment
• Knowledge and understanding of claims management, investigations, and settlements
• Knowledge and understanding of tort and contract law
• Knowledge and understanding of medical terminology
• Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
• Strong client investigation and resolution skills
• Strong leadership, organizational, and interpersonal skills
• Strong business and technical composition skills
• Strong oral communication and presentation skills
• Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is one of the largest combined natural gas and electric energy utilities in the United States, delivering energy to approximately 16 million people across a 70,000-square-mile service area spanning northern and central California. With roughly 25,000 employees, the organization operates some of the most complex energy infrastructure in the country - transmission lines, pipelines, substations, and generation facilities - and is actively managing the intersection of traditional infrastructure and emerging clean energy solutions. The organization employs engineers, technologists, tradespeople, and business professionals - including claims investigators, systems analysts, and data specialists - who collaborate across field and office environments to advance a mission of safe, reliable energy delivery to millions of Californians.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-17147

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