Service Scheduler

Description

Customer Service Representative (Scheduling Coordinator/BDC Representative)

Conicelli Autoplex is seeking a motivated, experienced Customer Service Representative for our centralized Service Business Development Center. Our ideal candidate will have excellent customer service skills, strong communication skills and the ability to multi-task in a busy call center environment. If you are looking for an amazing career with a family owned and operation business, you found it.

Guaranteed $15.00 per hour plus monthly bonus based on individual performance. *Earning Potential 45K+.

Want to advance in your career? We strive to promote from within. Great opportunities for advance here at Conicelli Autoplex.

BDC Customer Service Rep - Job Responsibilities:

• • Create and maintain a positive customer experience

• • Communicate with customers via telephone, email and text

• • Coordinate schedules and document customer needs in our CRM system

• • Establish productive relationships with Service Advisors, Parts Managers and external Customers

BDC Customer Service Rep - Job Requirements:

• • High school diploma or equivalent

• • Possess excellent organizational, written and verbal communications skills

• • Ability to work in a fast-paced call center environment

• • Strong computer and typing skills

• • Capable of working with a diverse workforce and customer base

• • Skilled in problem solving and customer satisfaction

• • Experience in the automotive industry is a plus

• • Ability to work every other Saturday from 9am-12pm

BDC Customer Service Rep - Job Benefits:
We provide a positive, professional work environment. Our team members enjoy many benefits including:

• • Full-Time Employment

• • Medical, Dental and Vision

• • Vacation/Paid Time Off

• • 401(k)

• • Competitive hourly rate with bonus structure (earning potential of $35,000+ annually)

We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug screen.