Dispatch Team Lead

About Hardies Hardie’s Fresh Foods has been delivering the freshest produce and finest specialty ingredients to Texas kitchens for over 80 years. Family-owned and Texas-proud, Hardie’s started with a single truck and a passion for quality. Today, we’re a trusted partner to chefs, restaurants, and foodservice professionals across the Lone Star State—supplying everything from peak-season fruits and vegetables to artisan cheeses, premium olive oils, chocolates, and center-of-the-plate proteins like meats and seafood. With deep relationships across local farms and global producers, we stay ahead of culinary trends while staying true to what matters: dependable service, outstanding quality, and helping chefs create memorable menus. Rooted in tradition, driven by innovation—Hardie’s is here to fuel kitchens with the ingredients that make food shine. Position Summary Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route. What you’ll do Dispatch all drivers and helpers. Operating/ Driving Box Trucks on routes when required Daily record keeping of agency and helpers for payroll. Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio’s, etc.). Maintain hand truck inventory and update spreadsheet. Maintain and update ez-pass account. Respond to all emails within 5 minutes and continue responses until resolved. Must complete hand off log with or without issues. Responsible for maintaining and charging all phones. Monitor geo tab and address drivers on all alerts. Update routers with delivery windows and any address issues. Check emails before dispatching for any updates, changes or notes. Answer all phone messages. Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues. Complete daily activity sheet. Complete wufoo report daily. Update pickup sheet with purchasing twice a day 2pm and 4:00 pm. Send email updates regarding any issues with the routes including delays. Update invoice register in as400 for the company. During the day continually follow up on all pickups with drivers before they become issues. Assist drivers with directions, roadside assistance, accident guidelines, etc. About you High school diploma or G.E.D. required 2+ year of dispatch experience, preferably in a transportation industry. The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k Employee Stock Purchase Plan The Chefs’ Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce. #J-18808-Ljbffr Hardie's Fresh Foods