Lead QA Analyst

Lead Quality Assurance Analyst

We are seeking an experienced, detail-oriented Lead Quality Assurance Analyst to drive quality across Intercontinental Exchange's (ICE) trading technology platforms. This is a hands-on leadership role for a QA professional with a strong understanding of trading workflows, system functionality, data flows, and integrations.

In this role you will lead QA workstreams end to end–reviewing requirements, defining test strategy, coordinating testing activities, validating data with SQL, contributing to automated coverage, and mentoring team members through delivery. You will partner closely with QA leadership, developers, product owners, business analysts, project managers, and other stakeholders to ensure ICE trading applications are reliable, well-tested, and production-ready for internal and external customers.

It's a strong fit for someone who can balance hands-on testing, technical analysis, project leadership, and team development.

Responsibilities

• Lead QA planning, coordination, and execution for assigned ICE trading system projects, releases, enhancements, and production support initiatives.
• Define test strategy, scope, timelines, resource needs, dependencies, data requirements, risks, and release-readiness criteria.
• Review business, functional, and technical requirements to identify gaps, clarify expected behavior, and ensure adequate coverage of trading workflows and system functionality.
• Design, execute, and oversee functional, regression, integration, system, and user acceptance testing.
• Create and maintain test cases that validate trading workflows, data inputs, calculations, APIs, messaging, downstream integrations, and expected outputs.
• Write and execute SQL queries to validate data, support backend testing, investigate defects, and confirm database-level results.
• Organize and maintain manual test cases, regression suites, test evidence, and traceability in Xray, Jira, or similar tools.
• Identify automation candidates, contribute to automated coverage, and collaborate with automation resources.
• Coordinate day-to-day testing across the QA team, keeping priorities, assignments, risks, blockers, and status clearly communicated.
• Train and mentor QA team members through domain knowledge sharing, test-case reviews, and feedback that reinforces quality standards.
• Identify, document, and track defects with clear reproduction steps, expected vs. actual results, evidence (screenshots, logs, SQL findings), impact, and severity.
• Verify fixes, perform targeted regression testing, and provide input into release-readiness decisions.
• Collaborate with developers, product owners, business analysts, project managers, support teams, and QA leadership throughout the SDLC and release process.

Knowledge and Experience

• Bachelor's degree in Computer Science, Information Technology, Business, Finance, or a related field or equivalent practical experience.
• 7+ years of hands-on experience in software quality assurance or testing, including experience leading workstreams or projects.
• Strong SQL skills, with the ability to write and execute queries for data validation, backend testing, troubleshooting, and defect investigation.
• Experience testing trading systems, financial applications, workflow-based applications, or enterprise software.
• Hands-on experience with Xray and Jira for test management, execution, defect tracking, reporting, and traceability.
• Working knowledge of the SDLC and QA processes test strategy, planning, execution, regression testing, and defect management.
• Proven ability to review requirements, define test scenarios and expected results, document acceptance criteria, and raise risks or gaps early.
• Strong analytical and problem-solving skills across front-end, backend, database, API, messaging, and integration layers.
• Effective verbal and written communication, including clear documentation of defects, test evidence, risks, dependencies, and release status.
• Demonstrated ability to mentor QA team members and foster a collaborative, accountable, delivery-focused team.

Preferred Knowledge and Experience

• Domain knowledge of ICE technology, trading systems, and trading workflows.
• Automation experience with Playwright or comparable toolsets.
• Experience coordinating project testing, assigning work, managing dependencies, tracking risks, and reporting status to stakeholders.
• Comfort working with moving targets and shifting priorities in a fast-paced business environment.

What This Role Offers

The opportunity to lead QA for high-impact ICE trading technology, strengthening test coverage, improving QA processes, mentoring team members, and contributing to a collaborative, high-performing team.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.