TMS Instructional Lead

Job Description

Job Description

Required Skills & Experience

Demonstrated experience as an instructional designer, training lead, or instructional

architect supporting enterprise technology implementations.

• Ability to execute at a detailed, micro-level while also understanding the broader

business process and change impact.

• Experience developing training for complex systems, operational workflows, and

role-based audiences.

• Strong ability to work with SMEs, interpret process documentation, and convert

technical or operational information into effective learning content.

• Experience supporting Organizational Change Management activities, including

stakeholder readiness, adoption, communications alignment, and training

evaluation.

• Strong written communication skills, attention to detail, and ability to produce

polished, business-ready training materials.

• Availability to support an immediate four-month engagement totaling approximately

680 hours.

Nice to Have Skills & Experience

Direct SAP Transportation Management (SAP TM) experience is strongly preferred.

• Experience with SAP S/4HANA, SAP Extended Warehouse Management (SAP EWM),

SAP Ariba, or other SAP-enabled supply chain transformations is preferred.

• Experience supporting implementations that use the SAP Activate methodology.

Job Description

We are seeking an experienced OCM training resource and instructional architect to

support Phase 1 of the SAP TMS initiative. This role will be responsible for end-to-end

instructional design and training delivery for impacted corporate transportation teams,

vendors, and related stakeholder groups. The resource must be able to translate complex

SAP TM processes and custom vendor portal functionality into clear, role-based training

materials and learning experiences.

Scope of Work

The contractor will support training strategy, design, development, implementation,

facilitation, and evaluation for SAP TMS Phase 1. The work includes enablement for a

custom-built vendor portal, SAP TM processes, and related operational workflows. Initial

training will focus on a pilot group of five high-volume vendors and will scale to

approximately 500 vendors over time, including vendor shipping roles and key vendor

contacts.

Internal audiences will include corporate transportation stakeholders such as

transportation planners, analysts, TMCs, Carrier Management, Settlement teams,

leadership, data stewards, and transportation data owners. Training must address the

importance of accurate carrier setup, vendor data, location data, and master data quality

because SAP TM planning and tendering depend heavily on reliable data.

Key Responsibilities

• Design and develop end-to-end training materials for SAP TMS, including role-based

learning content, quick reference guides, job aids, facilitator materials, and

supporting documentation.

• Partner with OCM, Product, Data, Transportation, IT, and business SMEs to

understand process impacts, system functionality, and stakeholder learning needs.

• Create practical, detailed training content for the custom vendor portal, SAP TM

workflows, vendor readiness, tendering, visibility, exception management, and

related transportation processes.

• Support training for the initial vendor pilot group and help build a scalable

enablement model for broader vendor rollout.

• Develop training that supports corporate transportation users, data stewards,

transportation data owners, settlement teams, leadership, and other impacted

stakeholders.

• Apply instructional design best practices across analysis, design, development,

implementation, delivery, and evaluation.

• Ensure learning materials are clear, accurate, audience-specific, and suitable for

both live and self-service training formats.

• Support training readiness, feedback collection, content refinement, and post

training adoption support during the engagement period.