General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
55,000 - 60,000 annually
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
55,000 - 60,000 annually
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Alexandria, VA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Arlington, VA4 hours ago - DescriptionThe General Manager takes responsibility as the business owner and leads a small management team with varied and broad responsibilities, including project management, product development, marketing and business development. The General Manager is first and foremost...SuggestedContract workFor subcontractorWork at office
- Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine!One of the largest US Taco Bell Restaurants & Growing AnnuallyOur Leaders...Suggested
Taco Bell
Arlington, VA3 days ago - ...The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership...Suggested
Titan Hospitality
Alexandria, VA1 day ago - ...Assistant General Manager (AGM) oversees the daily operations of the restaurant. Their purpose is to ensure smooth service, maintain high standards, drive hospitality, support staff development, and help create an extraordinary guest experience. With the GM, manage the...SuggestedHourly pay
Alexandria Restaurant Partners
Alexandria, VA2 days ago - ...Assistant General Manager Succotash – National Harbor Whether you're interested in being part of an exciting restaurant launch or joining a well-established, high-volume operation, KNEAD Hospitality + Design offers opportunities to grow your hospitality career in a dynamic...Shift work
KNEAD Hospitality + Design
Oxon Hill, MD1 day ago - ...Assistant General Manager Short North, OH A leading hospitality group is seeking an assistant general manager to help deliver outstanding guest experiences and team development within a popular dessert-focused environment. This is an opportunity to join a supportive...Hourly payFlexible hoursShift work
Goodwin Recruiting
Alexandria, VA1 day ago $60k - $80k
...Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You...Work experience placementShift workTaco Bell
Arlington, VA2 days ago$21 - $23 per hour
...Assistant General Manager - Falls Church ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality...Hourly payCasual workWork at officeShift workNight shifthoneygrow
Alexandria, VA1 day ago- ...are a people-first organization. We hire for energy, develop for excellence, and promote from within. JOB SUMMARY As General Manager you carry the full scope of both the fitness and sales functions. You lead the coaching team, own sales performance, manage...Full timeTemporary workImmediate startRemote workFlexible hoursShift workAfternoon shiftEarly shift
Camarillo Fitness Management Holdings LLC
Fort Myer, VA5 days ago - ...Description A General Manager/Operator is responsible for running day to day operations for the entire restaurant. Responsible for the entire P&L. Responsible for staffing and recruitment. On the shift, General Manager/Operators will be expected to work all positions in...Temporary workCasual workLocal areaShift work
Taco Bamba
Arlington, VA2 days ago $62.9k - $73.91k
...General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS Competitive pay from $62900 per year - 73905 / year plus cash incentives Employee discounts and free meals 15-25 days paid vacation...Full timeLocal areaFlexible hoursShift workMcDonald's
Arlington, VA3 days ago- ...Job Overview This position is for a General Manager at a McDonald’s restaurant operated by an independent franchisee. Responsibilities Run a profitable restaurant and ensure compliance with McDonald’s safety, quality, service, and cleanliness standards. Set restaurant...Temporary workLocal areaFlexible hoursShift work
McDonald's
Alexandria, VA2 days ago $100 per hour
...We're hiring a General Manager! The General Manager maintains accountability for the efficient and profitable operation of their Sardi’s location. They consistently delivery “impeccable service” to our guests; provide food of highest quality with great flavors and great...Weekly payLocal areaSardi's Pollo A La Brasa
Oxon Hill, MD2 days ago- ...Manager Job Description. General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member refe General Manager,...
Xponential Fitness LLC
Alexandria, VA5 days ago $44.47k - $65k
...General Manager Quality is our recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile...Daily paidFlexible hoursWendy's - Flynn Group
Temple Hills, MD2 days ago$55k - $60k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...Weekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Arlington, VA3 days ago$140k - $150k
...Lead our amazing Hyatt Centric Team! The Hyatt Centric Old Town Alexandria currently seeks an experienced General Manager. . The General Manager (GM) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel, by...Work at officeNight shiftWeekend workHyatt Centric Old Town Alexandria
Alexandria, VA5 days ago$60k - $100k
...Papa John’s is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for you. You’ll be the driving force behind the restaurant...Papa John's
Oxon Hill, MD2 days ago- ...General Manager | Retail | Arlington, VA Your new company Hays have partnered with a leading owner operator who is seeking an experienced General Manager to oversee a prominent retail asset located in Arlington, VA. The ideal candidate will be responsible...Local area
Hays Recruitment
Arlington, VA1 day ago - ...503 Leesburg Pike Bailey's Crossroads, VA 22041 Type: Full-time Job Responsibilities See your leadership skills in focus! As a General Manager , you'll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day...Full timeTemporary work
National Vision
Arlington, VA8 hours ago - ...Requirements Builds teams by identifying, recruiting and hiring the best in the available talent pool and utilizes good performance management strategies to retain talent. Coaches, develops and motivates the shop's Team Members by following company training standards;...Local areaShift work
Identified Talent Solutions
Arlington, VA1 day ago - ...friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in...Casual workLocal areaAll shiftsFlexible hoursShift work
Starbucks
Arlington, VA5 days ago $65k
...Program, to Employee Relief Fund made possible by our owners and employees. \n * Family Bonding Leave for GMs and Assistant Managers. Really! General Managers and Assistant Managers are eligible for up to 12 weeks of paid Family Bonding Leave based on time with the...Immediate startShift workFive Guys
Washington DCa month ago- ...are joining a Family that invests in People First. WHO WE’RE LOOKING FOR: We are looking for a Dynamic, High Caliber Restaurant General Manager who brings Passion, Purpose, and proven Leadership Experience from a fast food, quick service, or full-service restaurant...Shift work
- ...Austin Grill LLC in Arlington, Virginia is seeking a passionate General Manager to lead operations in a fast-paced, guest-focused environment. You will manage daily operations, inspire your team, and ensure exceptional service. Qualified candidates will have proven leadership...Afternoon shift
Austin Grill
Arlington, VA1 day ago - Join to apply for the General Manager role at Xponential Fitness . Overview General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first-time riders...Full time
$60k - $100k
Join to apply for the General Manager role at Papa Johns Papa John’s is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for...Full time$62.5k - $65k
...hire, and retain a successful teamTrain, coach, and mentor all team membersEnsure completion of food safety checklistsMaintain and manage food cost, troubleshooting any issues that may ariseManage P&L, forecasting, COGs, and inventory controlQualificationsMinimum 2 years...Convive Brands
Washington DC4 days ago$55k - $65k
...Location: Riderwood Village by Erickson Senior Living Join our team as an Assistant General Manager of Dining Services, where you'll lead a talented team of professionals, oversee dining room and café operations, and support all aspects of mealtime service. You'll ensure...Local areaWeekend workErickson Senior Living
Silver Spring, MD4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- general manager mine Alexandria, VA
- mcdonald general manager Alexandria, VA
- general manager in training Alexandria, VA
- general manager fast food Alexandria, VA
- general manager aviation Alexandria, VA
- general manager in training retail Alexandria, VA
- hvac general manager Alexandria, VA
- general manager Alexandria, VA
- general manager fitness Alexandria, VA
- general manager food Alexandria, VA