Credit/Collections Representative - Entry Level

Position: Credit/Collections Representative Location: San Antonio, TX Duration: 12 Months Total Hours/week: 40.00 Shift: 1st Shift Client: Medical Device Company Job Category: Accounting/Finance Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Workdays / Hours: M - F 8am - 5pm Job Description In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns, and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities Proactively monitor and reconcile customer accounts Identify, and facilitate the resolution of disputed receivables Provide exceptional customer support, responding to account queries in a timely and professional manner Maintain a detailed understanding of customer contracts and how they impact the collections process Maintain accurate and up-to-date customer account documentation Proactively elevate issues to internal support partners and senior management as appropriate Identify and communicate process improvement opportunities to manager as appropriate Qualifications Required 2+ years in commercial collections Strong analytical/problem solving skills Excellent written and oral communication skills Superior customer service skills Good administrative skills Strong attention to detail and goal oriented Ability to prioritize and manage multiple responsibilities Contract analysis Knowledge of collection techniques (e.g., skip tracing) Strong Microsoft Excel skills High School Degree or equivalent Must have the ability to work independently and in a team environment, multitask, set own priorities, adapt to changing environments, and lead without authority Preferred Direct experience with SAP Working knowledge of Microsoft Office Experience working in a shared service center Bachelor's Degree in Finance, Accounting, or Economics #J-18808-Ljbffr MillenniumSoft Inc