Site Engineer II
Digital Realty, Inc.
The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems, and CMMS systems. It is expected that the Site Engineer I candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non‑expertise. The responsibilities of the Site Engineer II include contributing to daily site operation, creating and modifying site operating procedures, contributing to the creation of change‑management tickets, generating timely incident reports, and performing site maintenance and repairs/inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability. What you’ll do Gain a complete understanding of the following DLR and site‑related items: Facility layout and operation of MEP systems and the ability to illustrate site‑specific system one‑lines with good accuracy. Equipment nomenclature standards and equipment locations Facility drawings and equipment specifications Equipment sequence of operations (SOO’s), standard operating procedures (SOP’s), and emergency operating procedures (EOP’s). Customer SLA’s and engineering‑specific lease obligations critical to data center operations. Facility top 20 EOP’s. BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends DLR event management, event escalation, and incident‑reporting procedures Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change‑management work orders. Create/edit/resolve/close incident reports following a site incident Maintenance and Operations Standards Digital Realty’s Environmental and Occupational Health and Safety standards Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission‑critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. Supervise construction activity and installations as required. Be the executor in the site‑specific change‑management processes, including the creation of Method of Procedures (MOPs) for low‑risk preventive maintenance and repairs, and oversee those maintenances as they are carried out. Effectively troubleshoot site mechanical and electrical systems. Respond to unplanned events without immediate supervision. Efficiently complete rounds/inspections and detect anomalies during those rounds. Develop or improve SOPs for site‑specific equipment. Gain a good understanding and knowledge of the local customer's business and data center operation. Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty. Complete DLR Critical Awareness Training. What you’ll need At least 3 years of experience in mission‑critical facilities operating/engineering or equivalent equipment experience including assets associated with mission‑critical engineering relevant to the specific site. (UPS, HVAC, generators, fire/life safety systems). Hands‑on electrical or mechanical skill and competence in the area of non‑expertise (for example, electrical expertise with mechanical competence, or vice‑versa). Strong knowledge of various UPS systems and architectures. Strong knowledge of various cooling systems and architectures. Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/STS, failover scenarios). Strong knowledge of energy‑efficiency principles. Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally and in writing to sensitive issues, complex inquiries or complaints. Detail‑oriented with strong organizational skills. Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCAD. Basic understanding of emergency situations and escalation processes. Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power‑metering systems. Lift and handle up to 50 pounds. Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment. Work under a raised data center floor. Climb ladders (up to 16 feet) to reach plenum spaces. Training and Development Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel long‑term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations. Health and Safety Safety isn't just a priority here at Digital Realty; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. #J-18808-Ljbffr Digital Realty, Inc.
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