Patient Experience Investigator & Advocate (Hybrid)
UNC Health
UNC Health in North Carolina is seeking a Patient Experience Advisor to ensure a fair and consistent healthcare experience. You will collaborate with staff, patients, and guests to investigate allegations, determine appropriate approaches, and communicate findings. The role emphasizes case management, data analysis, and ongoing process improvement, with emphasis on adherence to CMS guidelines and timely resolutions. #J-18808-Ljbffr UNC Health
Vacancy posted 5 days ago
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