Guest Room Attendant
Clevelander Ocean LP
Location: Clevelander Hotel South Beach Summary: Guest room attendants prepare hotel rooms by making beds, cleaning bathrooms, and replenishing supplies to meet quality standards. They help ensure guests have a pleasant stay by keeping rooms organized, fresh, and ready for use. Duties and Responsibilities:
- Cleans windows, doors, walls, closets, and fixtures in rooms and public areas, including hard-to-reach spaces, to maintain a clean and presentable facility.
- Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
- Cleans showers, tubs, toilets, sinks, mirrors, and surrounding surfaces to ensure sanitary guest and public restrooms.
- Replaces towels, soaps, and all room amenities to ensure adequate supply for arriving guests.
- Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and maintenance deficiencies to the supervisor on the floor for prompt repair/resolution.
- Maintains the cleanliness and organization of floor closets and storage rooms.
- Reports and/or logs all lost and found items according to established procedures.
- Adheres to departmental standards on a safe work environment, including using floor signs in public and BOH areas, and ensuring needle disposal units and biohazard wash bags are used if required.
- Secures and maintains custody of equipment, keys, and supplies, always protecting and preserving hotel property.
- Prepares for any/all guest requests.
- Maintains and ensures compliance with all policies and procedures.
- Maintain regular attendance in compliance with company standards and scheduling, depending upon the hotel's needs.
- Maintains a friendly, cheerful, and courteous demeanor always.
- Contributes positively to the team within the department.
- Participates in ongoing training.
- Assist with projects assigned by the manager.
- Performs other duties as assigned.
- Bilingual (English/Spanish) preferred.
- Six months of experience required.
- Ability to work under pressure in a fast-paced environment.
- Ability to be proactive and multi-task.
- Ability to verbally communicate with others.
- Knowledge of general housekeeping practices, with the ability to follow safety guidelines and maintain professional behavior.
- Strong interpersonal, organizational, and time management skills.
- Ability to take directions from others and work for long periods of time.
- Work is not performed in an office environment and requires evening, holiday, weekday, and weekend hours.
Vacancy posted 2 days ago
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