Senior Software Engineer, Revenue & Payments

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

As a Senior Software Engineer on the Solutions Team, you'll lead the development of a centralized, cloud-native payments platform. This is a high-impact, greenfield opportunity requiring strong experience in transactional systems and enterprise reliability, with significant ownership and architectural influence.
What You'll Do

• Architect and build a standardized Enterprise Service Layer for payments and revenue data
• Design APIs and event-driven services that centralize payment processing and eliminate bespoke integrations
• Integrate with third-party payment processors (e.g., Stripe) and other financial systems
• Ensure strong transactional integrity, data consistency, and system reliability
• Design solutions that support subscription-to-order mapping and complex reconciliation use cases
• Implement secure, compliant systems in PCI-regulated environments
• Establish best practices around database transactions, locking strategies, and concurrency controls
• Collaborate cross-functionally with Business Operations, Finance, Product, and Infrastructure teams

Who You Are

• Built and delivered enterprise-grade applications where transactions are critical
• Designed and implemented payment processor integrations (e.g., Stripe APIs or similar platforms)
• Worked in PCI-compliant or highly regulated environments (Fintech, Banking, Payments)
• Demonstrated deep understanding of:
  
  • Database locking and transaction isolation
  • Concurrency control (mutexes, semaphores, distributed locks)
  • Idempotency and event-driven architectures
  • Failure handling in distributed systems
• AWS certification preferred

Why This Role Is Unique

• True greenfield build within an established platform
• Highly modern tech stack (cloud-native, distributed, event-driven)
• High ownership and autonomy
• Opportunity to define enterprise-wide payment standards
• Direct business impact on revenue operations and customer onboarding

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Our Company

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We'd love to meet you.