Night Auditor- Full Time

Why us Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel. Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments. Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and hotel policies and procedures are followed and to prevent fraud. Respond in a professional and courteous manner to arriving, departing and in‑house guests by providing accurate and timely information and services. Respond to telephone and in‑person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures. Audit, balance and prepare, verify and report on room information to provide room management with a picture of how they are performing. Prepare and input statistics and income journal sheets for daily reports. Balance and close all bank ticket codes daily. Run night audit final after ensuring all revenues are in balance nightly. Greets and completes established check‑in procedures for arriving guests on a daily basis, using both manual and computerized methods to ensure guests are satisfied and in rooms as requested. Facilitates guest departure (check‑out) on a daily basis by following established manual and computer procedures to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in‑house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake‑up calls and paging guests to provide timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Assist with valet duties during overnight shift when applicable. Additional duties as assigned. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Behavioral Focus At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. Specific competencies are outlined in our competency models. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands 90% of shift is standing; repeated bending and kneeling required while filing. Mobility to reach all areas of the hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate‑controlled workstation under fluorescent lighting. Benefits Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit. Eligible to enroll in dental insurance with employer contribution toward premiums & vision insurance. Eligible to participate in the company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period. Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1,000 company contribution. Eligible to enroll in Health, Dependent and Commuter flexible spending accounts. Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage. Eligible to enroll for short‑term and long‑term disability insurance coverage. Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance. WINFertility guidance for those enrolled in Sage medical plan. Calm Health Application Subscription. Employee assistance program. Paid time off for vacation, sick time, and holidays. Tuition Reimbursement up to $2,000 per calendar year. Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Complimentary RTD Pass. Salary USD $21.00 – $21.00 /Hr. #J-18808-Ljbffr