Customer Service Officers

Autobahn Motors is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. Salary: $22.00 per hour We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. The Service BDC Agent is responsible for generating service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs. Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. Use lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. Promptly and accurately enter all customer inquiry data into the CRM. Generate and schedule service appointments. Will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. Previous experience in a high-volume call center environment and/or commission driven role. At least 2-3 years of previous high level customer / hospitality level service. Ability to read and comprehend rules, regulations, policies and procedures. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid drivers license. The Service BDC Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $22.00.) Additional spiff/bonus based on performance Full Time Monday through Saturday availability Sundays off When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines.

Sonic Customer Service and Admin